Return Policy

Repairs, Exchanges & Returns

Before sending anything back, please contact us. Most issues can be resolved immediately without a return. For irreparable defects, we’ll analyze your specific situation and provide the best solution.

When a return is necessary, you will receive:Return Shipping Address & RecipientStep-by-step Guidelines

Please await confirmation before shipping. This helps us:Route your package to the correct warehouseEnsure timely processing and refunds

Authorized Return Process

If anything is unclear, refer to our easy return process:

FAQ

Q1: How do I start a return?

Simply contact your dedicated sales representative. They’ll guide you through the entire process and handle everything for you.

Q2: What if my product is defective? Can I get a replacement?

If your product is malfunctioning, please contact your dedicated sales representative. we’ll diagnose the issue and arrange for repair or replacement if covered under warranty. Not sure about your coverage? Visit our Warranty Policy to check.

Q3: What if I have additional questions?

For any other inquiries, please feel free to Contact Us anytime via our Contact Us page. Our team is ready to assist you.