Cisco HCS And CCaaS Contact Center
- EOL
- 2022-01-31
- EOS
- 2022-08-01
- EOSL
- 2024-07-31
This table tracks end-of-life milestones for 14 Cisco Hosted Collaboration Solution for Contact Center part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Hosted Collaboration Solution for Contact Center family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2024-07-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 14 | Page 1 of 1
Cisco HCS And CCaaS Contact Center
Cisco HCS for Contact Center Agent
Cisco HCS-CC Agent Large Enterprise
Cisco HCS-CC Agent Public Sector
Cisco HCS for Contact Center Burst license
Cisco HCS-CC DIALER PORT
Cisco HCS for Contact Center IVR port
Cisco HCS-CC LICENSE SHEET
Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set
Cisco HCS for Contact Center Displacement (See Ordering Guide)
Cisco HCS for Contact Center UCCX or UCCE Migration
Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set
Cisco HCS-CC Contact Center Agent Upgrade To VoiceXML Browser
Cisco HCS-CC Contact Center IVR Upgrade To VoiceXML Browser
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | HCS-CC | Cisco HCS And CCaaS Contact Center | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-AGNT | Cisco HCS for Contact Center Agent | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-AGNT-LE | Cisco HCS-CC Agent Large Enterprise | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-AGNT-PSE | Cisco HCS-CC Agent Public Sector | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-AGT-BST | Cisco HCS for Contact Center Burst license | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-DIALPT | Cisco HCS-CC DIALER PORT | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-IVR-PT | Cisco HCS for Contact Center IVR port | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-LC | Cisco HCS-CC LICENSE SHEET | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-MEDIA-125 | Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-MIG-AGT | Cisco HCS for Contact Center Displacement (See Ordering Guide) | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-MIG-UCC | Cisco HCS for Contact Center UCCX or UCCE Migration | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-PUT-125 | Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-VVXML-AGU | Cisco HCS-CC Contact Center Agent Upgrade To VoiceXML Browser | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | HCS-CC-VVXML-IVU | Cisco HCS-CC Contact Center IVR Upgrade To VoiceXML Browser | 2022-01-31 | 2022-08-01 | 2024-07-31 |