Lifecycle record
Cisco HCS-CC Agent Public Sector EOL & EOSL Dates
Check Cisco HCS-CC-AGNT-PSE lifecycle milestones, source fields, replacement notes.
EOL & EOSL Dates and Details
HCS-CC-AGNT-PSE lifecycle data
| End-of-Life Announcement (EOL) | 2022-01-31 |
|---|---|
| End of Sale (EOS) | 2022-08-01 |
| End of Service Life (EOSL) | 2024-07-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Hosted Collaboration Solution for Contact Center |
| Part Number | HCS-CC-AGNT-PSE |
| Model Number | HCS-CC-AGNT-PSE |
| Release Date | - |
| Replacement Part Number | N/A |
| Replacement Product Name | - |
Lifecycle status
In EOSL Phase
HCS-CC-AGNT-PSE Lifecycle Timeline
Recorded lifecycle milestones in date order.
-
End-of-Life Announcement (EOL)2022-01-31
-
End of Sale (EOS)2022-08-01
-
Last Ship Date2022-10-30
-
End of Service Contract Renewal2023-08-01
-
End of Service Life (EOSL)2024-07-31
Additional Information
Official source fields and support milestones recorded for HCS-CC-AGNT-PSE.
| Last Ship Date: HW, License | 2022-10-30 |
|---|---|
| Last Ship Date: App SW | 10/30/2022 |
| End Of New Service Attachment Date: HW | 2022-08-01 |
| End Of New Service Attachment Date: App SW | 08/01/2022 |
| End Of Service Contract Renewal Date: HW | 2023-08-01 |
| End Of Service Contract Renewal Date: App SW | 08/01/2023 |
| End of-Service-Life (EOSL) | 2024-07-31 |
| Official EOL Notice | View Official EOL Documentation |
| Additional Information | The last day to attach or renew multiyear Software Support Services (SWSS) for perpetual Contact Center is August 1, 2022. Only single year contracts will be available after this date. Customers who need additional licensing and / or to renew software support should move to FLEX Contact Center. |
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