This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 354 | Page 16 of 18
Cisco CCX 8.5 ADDON ENHANCED HA Server SW Qty 1 LICENSE
Cisco CCX 8.5 ADDON PREMIUM HA Server SW Qty 1 LICENSE
Cisco CCX 8.5 NEW ENH Seat Qty 1 LICENSE ONLY
Cisco CCX 8.5 NEW PRE Seat Qty 1 LICENSE ONLY
Cisco CCX 8.5 NEW ENH HA Server SW Qty 1 LICENSE ONLY
Cisco CCX 8.5 NEW PRE HA Server SW Qty 1 LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 AQM-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-CR Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 QM-QM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 AQM-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-CR Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-QM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCX85A-MPEHA-LIC | Cisco CCX 8.5 ADDON ENHANCED HA Server SW Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX85A-MPPHA-LIC | Cisco CCX 8.5 ADDON PREMIUM HA Server SW Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX85N-MP-E-LIC | Cisco CCX 8.5 NEW ENH Seat Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX85N-MP-P-LIC | Cisco CCX 8.5 NEW PRE Seat Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX85N-MPEHA-LIC | Cisco CCX 8.5 NEW ENH HA Server SW Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX85N-MPPHA-LIC | Cisco CCX 8.5 NEW PRE HA Server SW Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-70-85U-A-AS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 AQM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-70-85U-C-CS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-CR Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-70-85U-CQMS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-70-85U-Q-QS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 QM-QM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-70-85U-W-WS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-70-85UCAQMS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-70-85UQAQMS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-80-85U-A-AS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 AQM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-80-85U-C-CS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-CR Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-80-85U-CQMS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-80-85U-Q-QS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-QM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-80-85U-W-WS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-80-85UCAQMS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-80-85UQAQMS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |