Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ARIAASTRA
Cisco AASTRA ARI
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Series lifecycle table
Cisco Unified Intelligent Contact Management Enterprise EOL List
This table tracks end-of-life milestones for 57 Cisco Unified Intelligent Contact Management Enterprise part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Intelligent Contact Management Enterprise family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2018-03-31 to 2023-09-30. Open any part number for source details, replacement fields, and current availability options.
57 products
Cisco Unified Intelligent Contact Management Enterprise Series
Total Products: 57 | Page 2 of 3
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ARII3
Cisco I3 ARI
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ARSAGT-GNRIC
Cisco ICM ENTERPRISE ARS AGENT – GENERIC
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ARSAGT-I3
Cisco ICM ENTERPRISE ARS AGENT - I3
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ARSAGT-POINT
Cisco ICM ENTERPRISE ARS AGENT – POINTSPAN
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-BNT
Cisco ICM Blind Network Transfer
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-BNT-LC
Cisco ICM Blind Network Transfer
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-CTITOOLKIT-M
Cisco Migrate Existing CRM Connector to CTI Toolkit
- EOL
- 2019-11-08
- EOS
- 2020-02-07
- EOSL
- 2023-02-28
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-EMAILKIT
Cisco MEDIAKIT EMAIL SERVER
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ERSAGT
Cisco ICM ENTERPRISE ERS AGENT
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ERSAGT-GNRIC
Cisco ICM ENTERPRISE ERS AGENT – GENERIC
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-ERSAGT-POINT
Cisco ICM ENTERPRISE ERS AGENT – POINTSPAN
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-MEDIAKIT
Cisco ICM ENTERPRISE MEDIAKITS
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-NPSENT-CP
Cisco ICM Enterprise Non-Production Suite Channel Partner
- EOL
- 2019-11-08
- EOS
- 2020-02-07
- EOSL
- 2023-02-28
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-NPSENT-DART
Cisco ICM Enterprise Non-Production Suite DART
- EOL
- 2019-11-08
- EOS
- 2020-02-07
- EOSL
- 2023-02-28
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-NPSENT-EC
Cisco ICM Enterprise Non-Production Suite End Customer
- EOL
- 2019-11-08
- EOS
- 2020-02-07
- EOSL
- 2023-02-28
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-PG-ARS
Cisco ICM ENTERPRISE ARS PG
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-PG-ARS-GNRIC
Cisco ICM ENTERPRISE GENERIC ARS PG
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-PG-ARS-POINT
Cisco ICM ENTERPRISE AASTRA POINTSPAN ARS PG
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
Cisco / Cisco Unified Intelligent Contact Management Enterprise
ICME-PG-ERS
Cisco ICM ENTERPRISE ERS PG
- EOL
- 2016-06-01
- EOS
- 2016-11-30
- EOSL
- 2019-11-30
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | ICME-ARIAASTRA | Cisco AASTRA ARI | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-ARII3 | Cisco I3 ARI | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-ARSAGT-GNRIC | Cisco ICM ENTERPRISE ARS AGENT – GENERIC | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-ARSAGT-I3 | Cisco ICM ENTERPRISE ARS AGENT - I3 | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-ARSAGT-POINT | Cisco ICM ENTERPRISE ARS AGENT – POINTSPAN | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-BNT | Cisco ICM Blind Network Transfer | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| Cisco | ICME-BNT-LC | Cisco ICM Blind Network Transfer | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| Cisco | ICME-CTITOOLKIT-M | Cisco Migrate Existing CRM Connector to CTI Toolkit | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| Cisco | ICME-EMAILKIT | Cisco MEDIAKIT EMAIL SERVER | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-ERSAGT | Cisco ICM ENTERPRISE ERS AGENT | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-ERSAGT-GNRIC | Cisco ICM ENTERPRISE ERS AGENT – GENERIC | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-ERSAGT-POINT | Cisco ICM ENTERPRISE ERS AGENT – POINTSPAN | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-MEDIAKIT | Cisco ICM ENTERPRISE MEDIAKITS | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-NPSENT-CP | Cisco ICM Enterprise Non-Production Suite Channel Partner | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| Cisco | ICME-NPSENT-DART | Cisco ICM Enterprise Non-Production Suite DART | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| Cisco | ICME-NPSENT-EC | Cisco ICM Enterprise Non-Production Suite End Customer | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| Cisco | ICME-PG-ARS | Cisco ICM ENTERPRISE ARS PG | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-PG-ARS-GNRIC | Cisco ICM ENTERPRISE GENERIC ARS PG | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-PG-ARS-POINT | Cisco ICM ENTERPRISE AASTRA POINTSPAN ARS PG | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| Cisco | ICME-PG-ERS | Cisco ICM ENTERPRISE ERS PG | 2016-06-01 | 2016-11-30 | 2019-11-30 |