Lifecycle record
ICME-ARIAGT-T4 EOL & EOSL Dates
Cisco ARI Agent Licenses - Tier 4
Lifecycle status
End of Support (EOL Completed)
ICME-ARIAGT-T4 reached its last date of support on 2018-03-31. Cisco support services are no longer available for this model. Recommended replacement: ICME-REGAGT-T4.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2014-09-28 |
|---|---|
| End of Sale (EOS) | 2015-03-29 |
| End of Service Life (EOSL) | 2018-03-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Unified Intelligent Contact Management |
| Part Number | ICME-ARIAGT-T4 |
| Release Date | 2012-12-21 |
| Replacement Part Number | ICME-REGAGT-T4 |
| Replacement Product Name | Regular ICM Agent Licenses - Tier 4 |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2015-06-27 |
|---|---|
| End Of New Service Attachment Date: HW | 2016-03-28 |
| End Of SW Maintenance Releases Date: HW | 2016-03-28 |
| End Of Service Contract Renewal Date: HW | 2017-06-24 |
| Last Date Of Support: HW | 2018-03-31 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Unified Intelligent Contact Management EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| ICME-ARIAGT-M | Cisco MIGRATION FROM REGULAR OR ERI TO ARI | 2014-09-28 | 2015-03-29 |
| ICME-ARIAGT-T1 | Cisco ARI Agent Licenses - Tier 1 | 2014-09-28 | 2015-03-29 |
| ICME-ARIAGT-T2 | Cisco ARI Agent Licenses - Tier 2 | 2014-09-28 | 2015-03-29 |
| ICME-ARIAGT-T3 | Cisco ARI Agent Licenses - Tier 3 | 2014-09-28 | 2015-03-29 |
| ICME-ERIAGT-T1 | Cisco ERI Agent Licenses - Tier 1 | 2014-09-28 | 2015-03-29 |
| ICMEH-V90-K9-UPG | Cisco ICM SW Upgrade to 9.0 for UCSS Customers | 2014-09-28 | 2015-03-29 |