Lifecycle record

Cisco ICM SW Upgrade to 9.0 for UCSS Customers EOL & EOSL Dates

Check Cisco ICMEH-V90-K9-UPG lifecycle milestones, source fields, replacement notes.

EOL & EOSL Dates and Details

ICMEH-V90-K9-UPG lifecycle data

End-of-Life Announcement (EOL)	2014-09-28
End of Sale (EOS)	2015-03-29
End of Service Life (EOSL)	2018-03-31
Manufacturer	Cisco
Category	Unified Communications
Product Series	Cisco Unified Intelligent Contact Management
Part Number	ICMEH-V90-K9-UPG
Model Number	ICMEH-V90-K9-UPG=
Release Date	2012-12-21
Replacement Part Number	ICMEH-V100-K9-UPG
Replacement Product Name	ICM SW Upgrade to 10.0 for UCSS Customers

Lifecycle status

End of Support (EOL Completed)

Recorded lifecycle milestones in date order.

Official source fields and support milestones recorded for ICMEH-V90-K9-UPG.

Release Date	2012-12-21
Last Ship Date: HW, License	2015-06-27
Last Ship Date: App. SW	06/27/2015
End Of New Service Attachment Date: HW	2016-03-28
End Of New Service Attachment Date: App. SW	03/28/2016
End Of SW Maintenance Releases Date: HW	2016-03-28
End Of SW Maintenance Releases Date: App. SW	03/28/2016
End Of Service Contract Renewal Date: HW	2017-06-24
End Of Service Contract Renewal Date: App. SW	06/24/2017
Last Date Of Support: HW	2018-03-31
Last Date Of Support: App. SW	03/31/2018
End of-Service-Life (EOSL)	2018-03-31
Official EOL Notice	View Official EOL Documentation

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Manufacturer	Part Number	Product Name	EOL Date
Cisco	ICME-ARIAGT-M	Cisco MIGRATION FROM REGULAR OR ERI TO ARI	2014-09-28
Cisco	ICME-ARIAGT-T1	Cisco ARI Agent Licenses - Tier 1	2014-09-28
Cisco	ICME-ARIAGT-T2	Cisco ARI Agent Licenses - Tier 2	2014-09-28
Cisco	ICME-ARIAGT-T3	Cisco ARI Agent Licenses - Tier 3	2014-09-28
Cisco	ICME-ARIAGT-T4	Cisco ARI Agent Licenses - Tier 4	2014-09-28
Cisco	ICME-ERIAGT-T1	Cisco ERI Agent Licenses - Tier 1	2014-09-28