This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 354 | Page 10 of 18
Cisco CCX 8.5 NEW PRE Outbound IVR Port Qty 1 LICENSE ONLY
Cisco CCX 8.5 autoexpanded Physical Delivery PAK
Cisco CCX 8.5 STD Seat Qty 1 (agent or supervisor) a la carte seat
Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-ENH
Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-PRE
Cisco CCX 8.5 UPGRADE - Physical Delivery LICENSES ONLY
Cisco CCX 8.5 UPGRADE-Product, UCSS pDelvery LICENSES ONLY
Cisco CCX 8.5 UPGRADE PAK - 8.5, ENH-PRE Seat
Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-ENH Seat
Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-PRE Seat
Cisco CCX 12.5 EHA UPGRADE PAK
Cisco CCX 12.5 PHA UPGRADE PAK
Cisco CCX ENH 10.0 to 12.5 ENH Major Upgrade
Cisco CCX ENH 11.0 to 12.5 ENH Major Upgrade
Cisco CCX ENH 12.0 to 12.5 ENH Major Upgrade
Cisco CCX ENH 3.X to 12.5 ENH Major Upgrade
Cisco CCX ENH 4.X to 12.5 ENH Major Upgrade
Cisco CCX ENH 5.0 to 12.5 ENH Major Upgrade
Cisco CCX ENH 6.0 to 12.5 ENH Major Upgrade
Cisco CCX ENH 7.0 to 12.5 ENH Major Upgrade
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCX-85-NOBIVRLIC | Cisco CCX 8.5 NEW PRE Outbound IVR Port Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-P-PAK | Cisco CCX 8.5 autoexpanded Physical Delivery PAK | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-S-ADDS1-UWL | Cisco CCX 8.5 STD Seat Qty 1 (agent or supervisor) a la carte seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-S-E-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-ENH | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-S-P-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-PRE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-UPG-LIC | Cisco CCX 8.5 UPGRADE - Physical Delivery LICENSES ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-UPGRADE | Cisco CCX 8.5 UPGRADE-Product, UCSS pDelvery LICENSES ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85EP-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.5, ENH-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85SE-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-ENH Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85SP-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.5, STD-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-U-125-EHA-PAK | Cisco CCX 12.5 EHA UPGRADE PAK | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-125-PHA-PAK | Cisco CCX 12.5 PHA UPGRADE PAK | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-10-125K9 | Cisco CCX ENH 10.0 to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-11-125K9 | Cisco CCX ENH 11.0 to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-12-125K9 | Cisco CCX ENH 12.0 to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-3X-125K9 | Cisco CCX ENH 3.X to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-4X-125K9 | Cisco CCX ENH 4.X to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-50-125K9 | Cisco CCX ENH 5.0 to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-60-125K9 | Cisco CCX ENH 6.0 to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-U-E-70-125K9 | Cisco CCX ENH 7.0 to 12.5 ENH Major Upgrade | 2022-01-31 | 2022-08-01 | 2024-07-31 |