This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 354 | Page 8 of 18
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-QM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY
Cisco CCX 10.0 UPGRADE PAK - 8.5 EHA - 10.0 EHA
Cisco CCX 10.0 UPGRADE PAK - 8.5 PHA - 10.0 PHA
Cisco CCX 8.5 10 Enhanced Seat Bundle
Cisco CCX 8.5 10 Premium Seat Bundle
Cisco CCX 8.5 25 Seat Enhanced Bundle
Cisco CCX 8.5 25 Premium Seat Bundle
Cisco GS 2520 IP SERVICES WITH EXPRESS SETUP
Cisco CCX 8.5 UPGRADE - 80 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.5 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.5 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY
Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, ENH-ENH Server
Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, ENH-PRE Server
Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, PRE-PRE Server
Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-ENH Server
Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-PRE Server
Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-STD Server
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCX-80-85U-Q-QS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-QM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85U-W-WS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85UCAQMS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85UQAQMS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-10-EHA-PAK | Cisco CCX 10.0 UPGRADE PAK - 8.5 EHA - 10.0 EHA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-10-PHA-PAK | Cisco CCX 10.0 UPGRADE PAK - 8.5 PHA - 10.0 PHA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-10E | Cisco CCX 8.5 10 Enhanced Seat Bundle | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-10P | Cisco CCX 8.5 10 Premium Seat Bundle | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-25E | Cisco CCX 8.5 25 Seat Enhanced Bundle | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-25P | Cisco CCX 8.5 25 Premium Seat Bundle | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-5E | Cisco GS 2520 IP SERVICES WITH EXPRESS SETUP | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-85U-CQMS1 | Cisco CCX 8.5 UPGRADE - 80 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-85UCAQMS1 | Cisco CCX 8.5 UPGRADE - 8.5 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-85UQAQMS1 | Cisco CCX 8.5 UPGRADE - 8.5 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-90-E-E-UPAK | Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, ENH-ENH Server | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-90-E-P-UPAK | Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, ENH-PRE Server | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-90-P-P-UPAK | Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, PRE-PRE Server | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-90-S-E-UPAK | Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-ENH Server | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-90-S-P-UPAK | Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-PRE Server | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-90-S-S-UPAK | Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-STD Server | 2014-02-24 | 2014-08-25 | 2017-08-31 |