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Series lifecycle table

Cisco Unified Contact Center Express EOL List

This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.

354 products

Cisco Unified Contact Center Express Series

Total Products: 354 | Page 9 of 18

Cisco / Cisco Unified Contact Center Express
CCX-85-90EE-SUPAK

Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, ENH-ENH Seat

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-90EP-SUPAK

Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, ENH-PRE Seat

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-90PP-SUPAK

Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, PRE-PRE Seat

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-90SE-SUPAK

Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-ENH Seat

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-90SP-SUPAK

Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-PRE Seat

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-90SS-SUPAK

Cisco CCX 9.0 UPGRADE PAK - 8.5 to 9.0, STD-STD Seat

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-CPW-PAK

Cisco CCX 8.5 PAK and SW Kit

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-E-P-UPAK

Cisco CCX 8.5 UPGRADE PAK - 8.5, ENH-PRE

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-AP-LIC

Cisco CCX 8.5 NEW Apprise Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-AQM-LIC

Cisco CCX 8.5 NEW Adv Quality Manager Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-CR-LIC

Cisco CCX 8.5 NEW Call Recording Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-E-LIC

Cisco CCX 8.5 NEW ENH Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-EHA-LIC

Cisco CCX 8.5 NEW ENH HA (Dual Server Cluster) Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-P-LIC

Cisco CCX 8.5 NEW PRE Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-PHA-LIC

Cisco CCX 8.5 NEW PRE HA (Dual Server Cluster) Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-QM-LIC

Cisco CCX 8.5 NEW Quality Manager Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-S-LIC

Cisco CCX 8.5 NEW STD Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-N-WFM-LIC

Cisco CCX 8.5 NEW Workforce Manager Seat Qty 1 LICENSE ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-NEW

Cisco CCX 8.5 NEW-Product, UCSS pDelvery LICENSES ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
Cisco / Cisco Unified Contact Center Express
CCX-85-NEW-LIC

Cisco CCX 8.5 NEW - pDelvery LICENSES ONLY

EOL
2014-02-24
EOS
2014-08-25
EOSL
2017-08-31
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