This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 354 | Page 7 of 18
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-ENH
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-PRE
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 ENH HA-HA
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, PRE-PRE
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 PRE HA-HA
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-ENH
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-PRE
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-STD
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-ENH Seat
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-PRE Seat
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, PRE-PRE Seat
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-ENH Seat
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-PRE Seat
Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-STD Seat
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 AQM-AQM Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-CR Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCX-70-85U-W-WS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 WFM-WFM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-70-85UCAQMS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 CR-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-70-85UQAQMS1 | Cisco CCX 8.5 UPGRADE - 7.0 to 8.5 Qty 1 QM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-E-E-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-ENH | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-E-P-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-PRE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-EHA | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 ENH HA-HA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-P-P-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, PRE-PRE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-PHA | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 PRE HA-HA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-S-E-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-ENH | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-S-P-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-PRE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85-S-S-UPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-STD | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85EE-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-ENH Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85EP-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, ENH-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85PP-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, PRE-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85SE-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-ENH Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85SP-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85SS-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 8.0 to 8.5, STD-STD Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85U-A-AS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 AQM-AQM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85U-C-CS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-CR Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-80-85U-CQMS1 | Cisco CCX 8.5 UPGRADE - 8.0 to 8.5 Qty 1 CR-QM Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |