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Series lifecycle table

Cisco Unified Contact Center Enterprise EOL List

This table tracks end-of-life milestones for 117 Cisco Unified Contact Center Enterprise part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Enterprise family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2018-03-31 to 2025-12-31. Open any part number for source details, replacement fields, and current availability options.

117 products

Cisco Unified Contact Center Enterprise Series

Total Products: 117 | Page 3 of 6

Cisco / Cisco Unified Contact Center Enterprise
CVP-STU-11-EVAL

Cisco CVP 11.0 Studio Lic for EVAL

EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
Cisco / Cisco Unified Contact Center Enterprise
CVP-STU-11-NFR

Cisco CVP 11.0 Studio Lic for NFR

EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
Cisco / Cisco Unified Contact Center Enterprise
CVP-STU-11-PRD-UP

Cisco CVP Studio 11.x Upgrade (with media for 11.0, 11.5, and 11.6

EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
Cisco / Cisco Unified Contact Center Enterprise
CVP-VVB-11-SW

Cisco VVB 11.X Server Software [Security Enabled]

EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
Cisco / Cisco Unified Contact Center Enterprise
CVP-VVB-11-SW-XU

Cisco VVB 11.X Server Software [Security Disabled]

EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-AGT

Cisco EA Contact Center Enterprise Agent for PUT

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-BUNDLE-K9

Cisco Enterprise Agreement Contact Center Ent Suite - Top Level

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-BUNDLE-RTU

Cisco Paper based RTU with Agent & Port Counts

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-FMG-AGT

Cisco EA Contact Center Enterprise Agents - Full Mig

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-FMG-PORT

Cisco EA Contact Center Enterprise Ports - Full Migration

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-IBMIG-AGT

Cisco EA Contact Center Enterprise IB Mig Agent

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-IBMIG-PORT

Cisco EA Contact Center Enterprise IB Mig Port

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-LIC-KEY

Cisco EA CC License Key - Version 9.x

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-MIG-AGT

Cisco EA Contact Center Enterprise Mig Agent

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-MIG-PORT

Cisco EA Contact Center Enterprise Mig Port

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-NEW-AGT

Cisco EA Contact Center Enterprise Agents - New

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-NEW-PORT

Cisco EA Contact Center Enterprise Ports - New

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-PORT

Cisco EA Contact Center Enterprise Port for PUT

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-PRMG-AGT

Cisco EA Contact Center Enterprise Agents - Product Mig

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
Cisco / Cisco Unified Contact Center Enterprise
EA-CC-PRMG-PORT

Cisco EA Contact Center Enterprise Ports - Product Mig

EOL
2018-04-20
EOS
2018-10-19
EOSL
2021-10-31
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