Cisco HCS-CC Upgrade Contact Center 10.0 Media Set
- EOL
- 2017-11-08
- EOS
- 2018-05-09
- EOSL
- 2021-05-31
Manufacturer lifecycle list
CISCO EOL & EOSL List
Browse Cisco End-of-Life, End-of-Sale, and End-of-Service-Life records. Search a part number directly, or open a product series to compare lifecycle dates across related models.
CISCO End-of-Life Product List
Total Products: 32829 | Page 702 of 1642
Use this table to check Cisco lifecycle milestones by exact part number. Open a model page for source links, replacement fields, and quote options.
Cisco HCS-CC Upgrade Contact Center 10.0 Upgrade Media Set
- EOL
- 2017-11-08
- EOS
- 2018-05-09
- EOSL
- 2021-05-31
Cisco HCS-CC Upgrade Contact Center 10.5 Upgrade Media Set
- EOL
- 2017-11-08
- EOS
- 2018-05-09
- EOSL
- 2021-05-31
Cisco HCS-CC Upgrade Contact Center 10.6 Upgrade Media Set
- EOL
- 2018-04-20
- EOS
- 2018-10-19
- EOSL
- 2021-10-31
Cisco HCS-CC Upgrade Contact Center 11.0 Upgrade Media Set
- EOL
- 2017-11-08
- EOS
- 2018-05-09
- EOSL
- 2021-05-31
Cisco HCS-CC Upgrade Contact Center 11.0 Upgrade Media Set
- EOL
- 2018-04-20
- EOS
- 2018-10-19
- EOSL
- 2021-10-31
Cisco HCS-CC Upgrade Contact Center 115 Upgrade Media Set
- EOL
- 2017-11-08
- EOS
- 2018-05-09
- EOSL
- 2021-05-31
Cisco HCS-CC Upgrade Contact Center 11.6 Upgrade Media Set
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set
- EOL
- 2022-01-31
- EOS
- 2022-08-01
- EOSL
- 2024-07-31
Cisco HCS-CC Contact Center Media Set
- EOL
- 2017-11-08
- EOS
- 2018-05-09
- EOSL
- 2021-05-31
Cisco HCS-CC Upgrade Contact Center 9.2 Media Set
- EOL
- 2017-11-08
- EOS
- 2018-05-09
- EOSL
- 2021-05-31
Cisco HCS-CC Contact Center Agent Upgrade To VoiceXML Browser
- EOL
- 2022-01-31
- EOS
- 2022-08-01
- EOSL
- 2024-07-31
Cisco HCS-CC Contact Center IVR Upgrade To VoiceXML Browser
- EOL
- 2022-01-31
- EOS
- 2022-08-01
- EOSL
- 2024-07-31
Cisco Cloud Compensation for HCS Activations; not orderable
- EOL
- 2025-06-30
- EOS
- 2025-12-31
- EOSL
- 2027-12-31
Cisco Cloud Compensation for HCS-CONTACT-CNTR
- EOL
- 2025-06-30
- EOS
- 2025-12-31
- EOSL
- 2027-12-31
Cisco HCS Foundation Migration License
- EOL
- 2021-01-23
- EOS
- 2021-04-23
- EOSL
- 2024-01-31
Cisco HCS Foundation to Standard Migration
- EOL
- 2021-01-23
- EOS
- 2021-04-23
- EOSL
- 2024-01-31
Cisco HCS HCM-F 90 day evaluation - Right To Use
- EOL
- 2021-01-23
- EOS
- 2021-04-23
- EOSL
- 2024-01-31
Cisco HCS HCM-F for lab use only
- EOL
- 2021-01-23
- EOS
- 2021-04-23
- EOSL
- 2024-01-31
Cisco HCS LE OPA Top Level PID
- EOL
- 2021-01-23
- EOS
- 2021-04-23
- EOSL
- 2024-01-31
| Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|
| HCS-CC-PUT-10 | Cisco HCS-CC Upgrade Contact Center 10.0 Media Set | 2017-11-08 | 2018-05-09 | 2021-05-31 |
| HCS-CC-PUT-100 | Cisco HCS-CC Upgrade Contact Center 10.0 Upgrade Media Set | 2017-11-08 | 2018-05-09 | 2021-05-31 |
| HCS-CC-PUT-105 | Cisco HCS-CC Upgrade Contact Center 10.5 Upgrade Media Set | 2017-11-08 | 2018-05-09 | 2021-05-31 |
| HCS-CC-PUT-106 | Cisco HCS-CC Upgrade Contact Center 10.6 Upgrade Media Set | 2018-04-20 | 2018-10-19 | 2021-10-31 |
| HCS-CC-PUT-11 | Cisco HCS-CC Upgrade Contact Center 11.0 Upgrade Media Set | 2017-11-08 | 2018-05-09 | 2021-05-31 |
| HCS-CC-PUT-110 | Cisco HCS-CC Upgrade Contact Center 11.0 Upgrade Media Set | 2018-04-20 | 2018-10-19 | 2021-10-31 |
| HCS-CC-PUT-115 | Cisco HCS-CC Upgrade Contact Center 115 Upgrade Media Set | 2017-11-08 | 2018-05-09 | 2021-05-31 |
| HCS-CC-PUT-116 | Cisco HCS-CC Upgrade Contact Center 11.6 Upgrade Media Set | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| HCS-CC-PUT-125 | Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| HCS-CC-PUT-90 | Cisco HCS-CC Contact Center Media Set | 2017-11-08 | 2018-05-09 | 2021-05-31 |
| HCS-CC-PUT-92 | Cisco HCS-CC Upgrade Contact Center 9.2 Media Set | 2017-11-08 | 2018-05-09 | 2021-05-31 |
| HCS-CC-VVXML-AGU | Cisco HCS-CC Contact Center Agent Upgrade To VoiceXML Browser | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| HCS-CC-VVXML-IVU | Cisco HCS-CC Contact Center IVR Upgrade To VoiceXML Browser | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| HCS-CONT-CNTR-ACT | Cisco Cloud Compensation for HCS Activations; not orderable | 2025-06-30 | 2025-12-31 | 2027-12-31 |
| HCS-CONTACT-CNTR | Cisco Cloud Compensation for HCS-CONTACT-CNTR | 2025-06-30 | 2025-12-31 | 2027-12-31 |
| HCS-FND-MIG | Cisco HCS Foundation Migration License | 2021-01-23 | 2021-04-23 | 2024-01-31 |
| HCS-FTOS-MIG-OPA | Cisco HCS Foundation to Standard Migration | 2021-01-23 | 2021-04-23 | 2024-01-31 |
| HCS-HCMF-EVAL-RTU | Cisco HCS HCM-F 90 day evaluation - Right To Use | 2021-01-23 | 2021-04-23 | 2024-01-31 |
| HCS-HCMF-LAB-RTU | Cisco HCS HCM-F for lab use only | 2021-01-23 | 2021-04-23 | 2024-01-31 |
| HCS-K9-LE-OPA-BNDL | Cisco HCS LE OPA Top Level PID | 2021-01-23 | 2021-04-23 | 2024-01-31 |
CISCO Product Series EOL List
Select a product series to view the full model table with EOL, EOS, and EOSL dates.
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Lifecycle policy overview
Cisco End-of-Life Policy Overview
Cisco EOL notices normally break a product retirement into several planning dates, from the public announcement through the final support milestone. Use this page to confirm the exact part number before making refresh, support-renewal, or spare-unit decisions.
1
Announcement
Cisco publishes the retirement notice and the affected product IDs.
2
End of Sale
The normal order window closes for the listed product or license.
3
Service Windows
Maintenance, new service attachment, and renewal dates can close before final support.
4
Last Support
The last support date is the practical EOSL milestone for most planning work.