Cisco Regular ICM Agent License Certificate
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
Browse Cisco End-of-Life, End-of-Sale, and End-of-Service-Life records. Search a part number directly, or open a product series to compare lifecycle dates across related models.
Total Products: 32759 | Page 741 of 1638
Use this table to check Cisco lifecycle milestones by exact part number. Open a model page for source links, replacement fields, and quote options.
Cisco Regular ICM Agent License Certificate
Cisco Regular ICM Agent Licenses for NPS (Smart)
Cisco Regular ICM Agent Licenses - Tier 1 (Smart)
Cisco Regular ICM Agent Licenses - Tier 2 (Smart)
Cisco Regular ICM Agent Licenses - Tier 3 (Smart)
Cisco Regular ICM Agent Licenses - Tier 4 (Smart)
Cisco Siebel Connector for Desktop Agent
Cisco Siebel Conn. for Desktop Agent License Cert
Cisco ICME Siebel Connector Lic. for Regular ERI or ARI Agent
Cisco Migrate Existing CTI Toolkit or CRM to Siebel CRM Conn.
Cisco ICM V11.6 Version Selector
Cisco ICM V12.5 Version Selector
Cisco Media Kit for Unified ICM Enterprise and Hosted 10.0
Cisco Media Kit for Unified ICM Enterprise and Hosted 10.5
Cisco Media Kit for Unified ICM Enterprise 11.5
Cisco Media Kit for Unified ICM Enterprise 11.6
Cisco Media Kit for Unified ICM Enterprise 12.5
Cisco Media Kit for Unified ICM Enterprise and Hosted 9.0
Cisco ICM SW Upgrade to 10.0 for UCSS Customers
Cisco ICM SW Upgrade to 10.5 for UCSS Customers
| Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|
| ICME-REGAGT-LC | Cisco Regular ICM Agent License Certificate | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-REGAGT-NPS | Cisco Regular ICM Agent Licenses for NPS (Smart) | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-T1-SL | Cisco Regular ICM Agent Licenses - Tier 1 (Smart) | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-T2-SL | Cisco Regular ICM Agent Licenses - Tier 2 (Smart) | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-T3-SL | Cisco Regular ICM Agent Licenses - Tier 3 (Smart) | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-T4-SL | Cisco Regular ICM Agent Licenses - Tier 4 (Smart) | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-SIEBEL | Cisco Siebel Connector for Desktop Agent | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-SIEBEL-LC | Cisco Siebel Conn. for Desktop Agent License Cert | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-SIEBELCRM | Cisco ICME Siebel Connector Lic. for Regular ERI or ARI Agent | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| ICME-SIEBELCRM-M | Cisco Migrate Existing CTI Toolkit or CRM to Siebel CRM Conn. | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| ICME-V11-6 | Cisco ICM V11.6 Version Selector | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-V12-5 | Cisco ICM V12.5 Version Selector | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICMEH-MEDIA100-K9 | Cisco Media Kit for Unified ICM Enterprise and Hosted 10.0 | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICMEH-MEDIA105-K9 | Cisco Media Kit for Unified ICM Enterprise and Hosted 10.5 | 2018-01-05 | 2018-07-06 | 2021-07-31 |
| ICMEH-MEDIA115-K9 | Cisco Media Kit for Unified ICM Enterprise 11.5 | 2018-04-20 | 2018-10-19 | 2021-10-31 |
| ICMEH-MEDIA116-K9 | Cisco Media Kit for Unified ICM Enterprise 11.6 | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICMEH-MEDIA125-K9 | Cisco Media Kit for Unified ICM Enterprise 12.5 | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICMEH-MEDIA90-K9 | Cisco Media Kit for Unified ICM Enterprise and Hosted 9.0 | 2014-09-28 | 2015-03-29 | 2018-03-31 |
| ICMEH-V100-K9-UPG | Cisco ICM SW Upgrade to 10.0 for UCSS Customers | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICMEH-V105-K9-UPG | Cisco ICM SW Upgrade to 10.5 for UCSS Customers | 2018-01-05 | 2018-07-06 | 2021-07-31 |
Select a product series to view the full model table with EOL, EOS, and EOSL dates.
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Cisco EOL notices normally break a product retirement into several planning dates, from the public announcement through the final support milestone. Use this page to confirm the exact part number before making refresh, support-renewal, or spare-unit decisions.
Cisco publishes the retirement notice and the affected product IDs.
The normal order window closes for the listed product or license.
Maintenance, new service attachment, and renewal dates can close before final support.
The last support date is the practical EOSL milestone for most planning work.