CW9800M – 3000 AP 32000 Client Capacity – 4×1/10G SFP+ 2x25G Uplinks – Midsize Wireless Controller

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CW9800M Description

The CW9800M is a Cisco Catalyst CW9800 Series midsize wireless controller for campus and multi-site networks that run Cisco IOS XE. The 1RU controller manages up to 3000 access points and 32,000 clients at up to 50 Gbps of throughput, with four 1G/10G SFP+ and two 25G SFP28 uplinks. The controller starts without a license, but each joining access point needs a Cisco DNA or Cisco Networking Subscription.

Quick Specs

Parameter

Specification

Product ID

CW9800M

Access point capacity

Up to 3,000 APs

Client capacity

Up to 32,000 clients

Maximum throughput

50 Gbps

Uplink ports

4x 1/10G SFP+ and 2x 25G SFP28

Redundancy ports

1x RJ-45 plus 1x SFP 10 Gbps, both for SSO pairing

Default power supply

Single AC supply, hot-swappable PEM

Maximum power consumption

350W

Minimum software release

Cisco IOS XE 17.14.1

AP join licensing

Per-AP Cisco DNA or Cisco Networking subscription

Form factor

1RU appliance

Application Scenarios

Multi-Building Campus Anchor

In a campus core or data hall rack, the controller terminates access point tunnels for an entire multi-building site from one 1RU appliance, with an SSO standby unit alongside where the design pairs controllers.

FlexConnect Regional Hub

A headquarters or regional hub can control Cisco FlexConnect access points across branch offices, where user traffic switches locally at each branch while configuration and RF control stay central.

SD-Access Fabric Wireless

Inside a Cisco SD-Access fabric site, the controller is managed through Cisco Catalyst Center so wireless clients receive the same segmentation and policy treatment as wired endpoints.

Product Comparison

Parameter

CW9800M

CW9800H1

CW9800L

Maximum number of access points

Up to 3000

Up to 6000

Up to 500

Maximum number of clients

Up to 32,000

Up to 64,000

Up to 10,000

Maximum throughput

50 Gbps

100 Gbps

10 Gbps

Uplink ports

4x 1G/10G SFP+ and 2x 25G SFP28

8x 1G/10G SFP+ and 4x 25G SFP28

2x 1G/10G SFP+

Power supply

Single AC power supply, hot-swappable PEM

Dual power supplies standard (750W AC or 950W DC)

C9800-AC-110W 110W AC adapter, optional redundant supply kit

Maximum power consumption

350W

500W

90W

Weight

9.3 kg (20.5 lb)

9.3 kg (20.5 lb)

2.1 kg (4.6 lb)

Minimum software release

Cisco IOS XE 17.14.1

Cisco IOS XE 17.14.1

Cisco IOS XE 17.18.2

CW9800M and CW9800H1 start from the same Cisco IOS XE 17.14.1 release, but CW9800M stops at 3000 APs, 32,000 clients and 50 Gbps, where CW9800H1 reaches 6000 APs, 64,000 clients and 100 Gbps. A site planned beyond 3000 APs, or one that needs four 25G SFP28 ports instead of two, moves to CW9800H1, which also arrives with dual power supplies from the factory. An estate that stays under 500 APs and 10,000 clients fits CW9800L, with two 1/10G SFP+ ports and 10 Gbps, but it needs Cisco IOS XE 17.18.2 or later, which rules it out for sites standardized on earlier images. CW9800M carries one AC supply, so power redundancy means adding a second PWR-CH1-750WACR.

Ordering Checklist

  • AP subscriptions: Add one Cisco DNA or Cisco Networking subscription (LIC-CW-E Essentials or LIC-CW-A Advantage) per joining AP; the unified SKUs need Cisco IOS XE 17.15.x or later. The controller boots without a license, but each AP needs its own entitlement to join.
  • Second power supply: Add a spare PWR-CH1-750WACR (750W AC) for power redundancy. The chassis carries a single AC supply, so redundancy exists only once a second module is on the order.
  • Uplink optics: Add SFP28 optics such as SFP-25G-SR-S or SFP-H25G-CU1M for the 25G ports, and GLC-SX-MMD or SFP-10G-LR for the 1/10G ports. Each port group has its own supported optic list, and an unlisted optic can be refused.
  • Rack mounting: Add C8500-4PT-KIT= if the rack needs the CW9800 rear mount kit; it is a separate accessory PID.

Specifications

Parameter Specification Parameter Specification
Product ID CW9800M Product type Cisco Catalyst CW9800 Series midsize wireless controller appliance
Uplink ports 4x 1/10G SFP+ and 2x 25G SFP28, individually configurable, hot-swappable (OIR) Supported access points 802.11ac Wave 2, Catalyst 9100 802.11ax (Wi-Fi 6/6E), and Wi-Fi 7 (802.11be) access points
25G SFP28 optics support SFP-25G-SR-S, SFP-25G-CSR-S, SFP-25G-ER-I, SFP-10/25G-LR-S, SFP-10/25G-LR-I, SFP-10/25G-BXD-I, SFP-10/25G-BXU-I, SFP-25G-AOC (1-10 m), SFP-H25G-CU1M/CU5M 1G/10G SFP optics support GLC-TE, GLC-SX-MMD, GLC-LH-SMD, GLC-EX-SMD, GLC-ZX-SMD, GLC-BX-D/U; SFP-10G-SR and SFP-10G-LR series, SFP-10G-CSR-S, SFP-10G-ER, SFP-10G-BXD-I/BXU-I, SFP-10G-AOC series
Maximum throughput 50 Gbps Access point capacity Up to 3000
Client capacity Up to 32,000 WLANs 4096
Site tags 3000 Policy tags 3000
RF tags 3000 RF profiles 6000
Policy profiles 1000 Flex profiles 3000
FlexConnect APs per site 300 Deployment modes Centralized, Cisco FlexConnect, SD-Access fabric wireless
AP join licensing One Cisco DNA or Cisco Networking subscription per AP; unified SKUs LIC-CW-E / LIC-CW-A on IOS XE 17.15.x or later VLANs 4096
Redundancy ports 1x RJ-45 (RP) and 1x SFP 10 Gbps Ethernet (RP), used for SSO High availability 1:1 SSO active-standby, N+1 redundancy, ISSU, SMU hot patching, rolling AP upgrades
Management ports 1x RJ-45 console, 1x USB 3.0 console, 2x USB 3.0 for external storage, 1x RJ-45 service port Management options Built-in WebUI, Cisco Catalyst Center, NETCONF/YANG, RESTCONF, model-driven telemetry, Cloud Monitoring via Meraki dashboard
Minimum software release Cisco IOS XE 17.14.1 Default power supply Single AC power supply, hot-swappable PEM, continuous operation on one PEM
Spare power supply PWR-CH1-750WACR (750W AC) Maximum power consumption 350W
Sound power 73.5 dBA under normal operating conditions Cooling Front-to-back airflow, 4 fans at the chassis rear
Heat dissipation 1194 BTU/hr Rack height 1RU
Rack mount accessory C8500-4PT-KIT= rear rack mount kit Dimensions (W x D x H) 43.94 x 46.74 x 4.39 cm (17.3 x 18.4 x 1.73 in)
Regulatory compliance UL/CSA 60950-1, IEC/EN 60950-1, AS/NZS 60950.1, CAN/CSA-C22.2 No. 60950-1; FCC 47 CFR Part 15 Class A EMC

Quality Certifications

Customer Reviews

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    Amit S.
    Posted on 13/08/2026
    Verified Buyer
    5.0

    The sales team was helpful. found it here after a lot of searching. came well protected

    Raj B.
    Posted on 30/07/2026
    Verified Buyer
    5.0

    APs came up straight away. easy to find the part number

    Anders Gibson
    Posted on 18/07/2026
    Verified Buyer
    5.0

    fast shipping.

    Amanda T.
    Posted on 15/06/2026
    Verified Buyer
    5.0

    painless

    Bruce
    Posted on 12/06/2026
    Verified Buyer
    5.0

    Controller is running fine, good selection of older gear.

Questions & Answers

  • What is CW9800M?

    CW9800M is a 1RU midsize Cisco Catalyst CW9800 Series wireless controller supporting up to 3,000 access points, 32,000 clients, and 50 Gbps of throughput.
  • How much wireless capacity does CW9800M support?

    CW9800M supports up to 3,000 access points and 32,000 clients at a maximum throughput of 50 Gbps. This capacity sits between CW9800L and the larger CW9800H controllers.
  • Which uplinks and redundancy port does CW9800M provide?

    CW9800M provides four 1/10G SFP+ uplinks and two 25G SFP28 uplinks. One RJ-45 redundancy port supports SSO pairing.
  • How does the CW9800M power design compare with CW9800H1 and CW9800L?

    CW9800M ships with one hot-swappable AC power-entry module and can add a second for redundancy; CW9800H1 includes two supplies, while CW9800L uses an external 110W adapter. CW9800L requires a separate redundancy kit.
  • Does CW9800M include redundant power supplies by default?

    No, CW9800M ships with a single hot-swappable AC power-entry module. A second supported module must be added when the design requires power redundancy.
  • Which software and AP license does CW9800M require?

    CW9800M requires Cisco IOS XE 17.14.1 as its minimum software release. Joined access points need a per-AP Cisco DNA or Cisco Networking subscription.
  • Where does CW9800M fit in a FlexConnect deployment?

    CW9800M can operate at a headquarters or regional hub that centrally manages Cisco FlexConnect access points across distributed branches. User traffic can switch locally at each branch while policy and RF control remain centralized.
  • When are the two 25G uplinks on CW9800M a good fit?

    CW9800M is a good fit when the distribution design needs two 25G SFP28 uplinks plus four 1/10G SFP+ ports. A design requiring four 25G links instead moves to CW9800H1.

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DataSheet Downloads

  • CW9800M Datasheet