CP-7811-K9 – Single-Line IP Phone – 10/100 Ethernet – PoE Class 1

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CP-7811-K9 Description

CP-7811-K9 is a Cisco IP Phone 7811 desk phone in the Cisco IP Phone 7800 Series for single-line IP voice endpoints on Cisco collaboration deployments. It provides a 3.28 in. 384 x 106 pixel grayscale display, 10/100BASE-T LAN and downstream-device RJ-45 connectivity, IEEE 802.3af Class 1 PoE power, Basic User Connect License alignment for Cisco Unified Communications Manager, and support for CUCM 12.5 and later, making it a simple desk endpoint for users who need IP telephony without video or multi-line expansion.

Quick Specs

Parameter

Specification

Product ID

CP-7811-K9

Product type

Cisco IP Phone 7811 desk phone

Supported line keys

0

Display

3.28 in. 384 x 106 pixel grayscale display

Ethernet switch

10/100BASE-T with LAN and downstream-device RJ-45 ports

PoE class

IEEE 802.3af Class 1

Power input rating

0.42A, 48V DC

CUCM license

Basic User Connect License

CUCM support

Cisco Unified Communications Manager 12.5 and above

Default handset

Narrowband handset, with wideband available through optional handset

Dimensions and weight

207 x 195 x 33 mm, 806 g

Application Scenarios

Shared-area Cisco IP voice endpoint

Use CP-7811-K9 for lobby, cafeteria, conference-center, or occasional-use positions where a Cisco IP Phone 7811 endpoint is enough and the order does not require multiple programmable line keys.

CUCM deployments with Basic UCL planning

Select this SKU when the phone must attach to Cisco Unified Communications Manager with the Basic User Connect License tier documented for Cisco IP Phone 7811 and 7821 models.

10/100 access environments with PoE

Choose CP-7811-K9 when the access switch provides IEEE 802.3af Class 1 PoE and the desk location only needs 10/100BASE-T connectivity for the phone and downstream Ethernet device.

Product Comparison

Parameter

CP-7811-K9

CP-7821-K9

CP-7841-K9

Cisco ordering ID

CP-7811-K9=

CP-7821-K9=

CP-7841-K9=

Cisco model description

Cisco IP Phone 7811

Cisco IP Phone 7821

Cisco IP Phone 7841

Supported line keys

0

2

4

Color availability

Charcoal only

Charcoal and white

Charcoal and white

Display

3.28 in. 384 x 106 pixels

3.5 in. 396 x 162 pixels

3.5 in. 396 x 162 pixels

Ethernet switch

10/100BASE-T

10/100BASE-T

10/100/1000BASE-T

CUCM license

Basic User Connect License

Basic User Connect License

Enhanced User Connect License

PoE class

IEEE 802.3af Class 1

IEEE 802.3af Class 1

IEEE 802.3af Class 1

Approximate weight

806 g

867 g

868 g

  • In a CP-7811-K9 vs CP-7821-K9 comparison, the main difference is line-key capacity: CP-7811-K9 has 0 supported line keys, while CP-7821-K9 has 2.
  • The CP-7811-K9 vs CP-7841-K9 difference adds both line-key and Ethernet changes, because CP-7841-K9 has 4 supported line keys and 10/100/1000BASE-T Ethernet.
  • For buyers deciding which model to choose, the CP-7811-K9 comparison should start with the required line-key count, then confirm the CUCM license tier and Ethernet speed requirement.

Selection Guide

1. Choose the single-line 7811 role

Select CP-7811-K9 when the position needs a Cisco IP Phone 7811 endpoint with no programmable line-key requirement and a simple 10/100 Ethernet connection.

2. Move to CP-7821-K9 for two line keys

Choose CP-7821-K9 instead when the user needs two supported line keys or a white color option within the Cisco IP Phone 7800 Series.

3. Move to CP-7841-K9 for Gigabit Ethernet

Use CP-7841-K9 when the desk phone order requires 10/100/1000BASE-T Ethernet or four supported line keys, and confirm the Enhanced User Connect License requirement.

4. Check voice platform and power details

Verify Cisco Unified Communications Manager 12.5 or later, the Basic UCL entitlement, the PoE or Cisco Power Adapter 3 plan, and any handset or wall-mount accessory during order approval.

Ordering Checklist

Check Item

What to Confirm

Why It Matters

Exact phone model

CP-7811-K9 for Cisco IP Phone 7811

Prevents substitution with 7821, 7841, or 7861 models that have different line-key counts

Cisco ordering ID

CP-7811-K9= in Cisco ordering documentation

Aligns the site SKU with Cisco’s orderable product number format

Call-control platform

Cisco Unified Communications Manager 12.5 or later, Cisco Hosted Collaboration Solution 8.6.2 or later, or Cisco SRST 8.x or later

Keeps the phone order matched to Cisco-documented call-control support

License tier

Basic User Connect License

CP-7811-K9 uses the same Basic UCL tier as the 7821 model

Power method

IEEE 802.3af Class 1 PoE or Cisco Power Adapter 3

Avoids ordering a phone without the required desk-side power plan

Ethernet requirement

10/100BASE-T LAN and downstream-device ports

Avoids choosing the 7811 where Gigabit Ethernet pass-through is required

User audio and mounting needs

Optional wideband handset and optional wall-mount kit if required

Separates accessory requirements from the base phone SKU

Product Front

The Cisco IP Phone 7800 Series has distinct hardware types:

  • Cisco IP Phone 7811 No buttons on either side of the screen
  • Cisco IP Phone 7821 Two buttons on the left side of the screen
  • Cisco IP Phone 7841 Two buttons on either side of the screen
  • Cisco IP Phone 7861 16 buttons at the right edge of the phone

1

Incoming call or voicemail indicator

2

Line and feature buttons

3

Softkeys

4

Navigation (navigation ring and Select button

5

Hold, Transfer, and Conference

6

Speakerphone, Headset, and Mute

7

Voicemail, Applications, and Directory

8

Volume

Use line and feature buttons to view calls on a line, or access features such as Speed Dial.Buttons illuminate to indicate status:

Green, steady

 Active call

Green, flashing

 Held call

Amber, steady

 Private line in use

Amber, flashing

 Incoming call

Red, steady

 Remote line in use

Red, flashing

 Remote line on hold

Specifications

Parameter Specification Parameter Specification
Product ID CP-7811-K9 Cisco ordering ID CP-7811-K9=
Product type Cisco IP Phone 7811 desk phone Supported line keys 0
Display 3.28 in. 384 x 106 pixel grayscale display Ethernet switch 10/100BASE-T with two RJ-45 ports
PoE class IEEE 802.3af Class 1 Power consumption Does not exceed 3.84 W
Power input rating 0.42A, 48V DC CUCM license Basic User Connect License
CUCM support Cisco Unified Communications Manager 12.5 and above Hosted Collaboration support Cisco Hosted Collaboration Solution 8.6.2 and later
SRST support Cisco Unified SRST 8.x and later Signaling protocol Session Initiation Protocol
Codec support G.711, G.722, G.722.2, G.729ab, iLBC, OPUS Default handset Narrowband handset with RJ-9 connection
Wideband handset Available with optional wideband handset Foot-stand position 45 degrees
Wall mounting Optional wall-mount kit Dimensions 207 x 195 x 33 mm excluding foot stand
Weight 806 g Operating temperature 32 to 104 degrees F (0 to 40 degrees C)
Operating humidity 10% to 90%, non-condensing Phone casing composition Polycarbonate ABS textured plastic

Get More Information

Need pricing, stock, or shipping details for the CP-7811-K9 ? Layer23-Switch can help you check current availability, lead time, and delivery options for this. Send us the part number, quantity, and destination country via live chat or email sales@layer23-switch.com for a fast quotation.

Quality Certifications

Customer Reviews

Write A Review
4.7
(6 reviews)
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    Janice Silva
    Posted on 28/04/2026
    Verified Buyer
    5.0

    Requested a copy of the packing list for our records. Received it promptly.

    Karen Ortiz
    Posted on 16/01/2026
    Verified Buyer
    5.0

    Our annual vendor review consistently rates Layer23 among the best.

    Marcus Zhang
    Posted on 16/01/2026
    Verified Buyer
    4.0

    Our replacement cycle means we order quarterly. Layer23 handles it like clockwork.

    Telecom Team
    Posted on 01/11/2024
    Verified Buyer
    4.0

    Ordered 50 for dorms. Bulk packing was convenient.

    Rick Grimes
    Posted on 15/06/2024
    Verified Buyer
    5.0

    We need clear lines of communication. This phone delivers.

Questions & Answers

  • What role does CP-7811-K9 fill in a phone deployment?

    CP-7811-K9 is the single-line Cisco IP Phone 7811, built for lobby, hallway, classroom, or shared desks needing basic voice access.
  • Does CP-7811-K9 support multiple extensions?

    CP-7811-K9 is a one-line phone, so users needing several line appearances or heavy call handling move to higher 7800 models.
  • Can CP-7811-K9 work with Cisco Unified Communications Manager?

    CP-7811-K9 is ordered for Cisco enterprise call-control environments, with firmware and provisioning matched to the target voice platform.
  • Why does CP-7811-K9 fail to get an address on some switch ports?

    CP-7811-K9 address failures often trace to voice VLAN, DHCP scope, LLDP/CDP signaling, access-port settings, or cabling differences at that outlet.
  • Does CP-7811-K9 have a PC passthrough port?

    CP-7811-K9 is the entry model and lacks the same switching convenience found on larger desk phones, so desktop cabling plans matter.
  • What power choices apply to CP-7811-K9?

    CP-7811-K9 can run from supported network power or a compatible local power arrangement, depending on switch PoE availability and phone bundle.
  • Where is CP-7811-K9 a poor fit?

    CP-7811-K9 is limited for assistants, reception desks, and managers who need multiple line keys, headset workflows, or frequent transfer activity.
  • What migration detail matters for CP-7811-K9?

    CP-7811-K9 migration planning checks call-control firmware type, extension mapping, voice VLAN behavior, and whether one line meets the user role.

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