CP-8865-K9 – HD Video IP Phone – Wi-Fi and Bluetooth – Enhanced UCL
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CP-8865-K9 Description
CP-8865-K9 is the Cisco IP Phone 8865 charcoal video desk phone in the Cisco IP Phone 8800 Series, built for Cisco voice deployments that need 720p HD video, a 5-inch color WVGA display, five programmable line keys, Gigabit Ethernet, Bluetooth, and 802.11a/b/g/n/ac Wi-Fi at the desk.
The closest same-model split is color and radio policy. Cisco lists CP-8865-K9= for the charcoal 8865 and CP-8865-W-K9= for the white 8865, while CP-8865NR-K9= is the no-radio 8865NR path for environments that must avoid Bluetooth and Wi-Fi.
Quote review should verify the Cisco ordering PID CP-8865-K9=, Enhanced User Connect License coverage for Cisco Unified Communications Manager, IEEE PoE Class 4 or Cisco Power Cube 4 power planning, the allowed WLAN policy, and any Cisco IP Phone 8800 Key Expansion Module requirement.
Quick Specs
|
Parameter |
Specification |
|---|---|
|
Product ID |
CP-8865-K9 |
|
Cisco ordering ID |
CP-8865-K9= |
|
Product family |
Cisco IP Phone 8800 Series |
|
Product type |
Cisco IP Phone 8865 video desk phone |
|
Color |
Charcoal |
|
Programmable line and feature keys |
5 |
|
Display and video |
5 in. 800 x 480 24-bit color WVGA display with 720p HD video |
|
Integrated switch |
Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch |
|
Wireless LAN |
IEEE 802.11a/b/g/n/ac |
|
Bluetooth and mobile integration |
Bluetooth 4.1 LE, EDR Class 1 with Cisco Intelligent Proximity |
|
USB and KEM support |
Side USB port and support for up to three Cisco IP Phone 8800 Key Expansion Modules |
|
PoE and local power |
IEEE PoE Class 4 or Cisco IP Phone Power Cube 4 with matching AC country cord |
|
CUCM license |
Enhanced User Connect License |
Application Scenarios
Deploy CP-8865-K9 where the endpoint standard requires a Cisco 8800 Series desk phone with HD video, a color 5-inch display, Bluetooth, and 802.11a/b/g/n/ac WLAN support.
Fit this SKU into work areas where one access-switch drop must serve both the phone and a co-located PC, and where side USB or Cisco IP Phone 8800 Key Expansion Modules may be part of the desk plan.
Select CP-8865-K9 for charcoal 8865 deployments that permit Bluetooth and Wi-Fi. Use the 8865NR order path only when the procurement rule requires a no-radio Cisco video phone.
Product Comparison
|
Parameter |
CP-8865-K9 |
CP-8865-W-K9 | |
|---|---|---|---|
|
Product family |
Cisco IP Phone 8800 Series |
Cisco IP Phone 8800 Series |
Cisco IP Phone 8800 Series |
|
Cisco ordering ID |
CP-8865-K9= |
CP-8865-W-K9= |
CP-8865NR-K9= |
|
Cisco model description |
Cisco IP Phone 8865, Charcoal |
Cisco IP Phone 8865, White |
Cisco IP Phone 8865NR, Charcoal |
|
Product type |
Cisco IP Phone 8865 video desk phone |
Cisco IP Phone 8865 video desk phone |
Cisco IP Phone 8865NR video desk phone |
|
Color |
Charcoal |
White |
Charcoal |
|
Radio profile |
Bluetooth 4.1 and 802.11a/b/g/n/ac WLAN |
Bluetooth 4.1 and 802.11a/b/g/n/ac WLAN |
No Bluetooth and no Wi-Fi |
|
Programmable line and feature keys |
5 |
5 |
5 |
|
Display |
5 in. 800 x 480 24-bit color WVGA |
5 in. 800 x 480 24-bit color WVGA |
5 in. 800 x 480 24-bit color WVGA |
|
Video |
720p HD H.264/AVC |
720p HD H.264/AVC |
720p HD H.264/AVC |
|
Integrated switch |
10/100/1000BASE-T internal 2-port Cisco Ethernet switch |
10/100/1000BASE-T internal 2-port Cisco Ethernet switch |
10/100/1000BASE-T internal 2-port Cisco Ethernet switch |
|
KEM support |
Up to three Cisco IP Phone 8800 KEMs |
Up to three Cisco IP Phone 8800 KEMs |
Up to three Cisco IP Phone 8800 KEMs |
|
PoE class |
IEEE PoE Class 4 |
IEEE PoE Class 4 |
IEEE PoE Class 4 |
|
CUCM license |
Enhanced User Connect License |
Enhanced User Connect License |
Enhanced User Connect License |
- In a CP-8865-K9 vs CP-8865-W-K9 comparison, the confirmed difference is color: CP-8865-K9 maps to the charcoal Cisco IP Phone 8865 order path, while CP-8865-W-K9 maps to the white 8865.
- The CP-8865-K9 vs CP-8865NR-K9 difference is the radio profile. CP-8865-K9 follows the standard 8865 path with Bluetooth and WLAN support, while CP-8865NR-K9 is the no-radio 8865NR model.
- For buyers deciding which model to choose, the CP-8865-K9 comparison should first confirm desk color, then confirm whether Bluetooth and Wi-Fi are allowed or whether the no-radio 8865NR path is mandatory.
Selection Guide
1. Choose CP-8865-K9 for the charcoal 8865 with radio support
Select CP-8865-K9 when the bill of materials calls for the standard Cisco IP Phone 8865 in charcoal with HD video, Bluetooth, Wi-Fi, and five programmable line keys.
2. Use CP-8865-W-K9 for a white same-model desk standard
Move to CP-8865-W-K9 only when the same Cisco 8865 feature profile is needed in white for an endpoint color standard or room-design requirement.
3. Move to CP-8865NR-K9 for no-radio requirements
Review CP-8865NR-K9 when the site policy prohibits Bluetooth and Wi-Fi on the phone while still requiring a Cisco 8865-family HD video desk endpoint.
4. Confirm power, license, and expansion before quote release
Check Enhanced UCL coverage, IEEE PoE Class 4 or Power Cube 4 planning, and the number of Cisco IP Phone 8800 Key Expansion Modules before finalizing the order.
Ordering Checklist
|
Check Item |
Confirmation Needed |
Ordering Risk |
|---|---|---|
|
Cisco PID |
CP-8865-K9= for Cisco IP Phone 8865, Charcoal |
Prevents substitution with the white CP-8865-W-K9= or the no-radio CP-8865NR-K9= |
|
Radio policy |
Bluetooth 4.1 and 802.11a/b/g/n/ac WLAN are allowed at the deployment site |
Avoids ordering the standard 8865 where a no-radio 8865NR phone is required |
|
Voice entitlement |
Enhanced User Connect License for Cisco Unified Communications Manager |
Keeps the endpoint hardware aligned with the documented CUCM license requirement |
|
Power path |
IEEE PoE Class 4 or Cisco IP Phone Power Cube 4 with the matching AC country cord |
Separates switch-powered desks from local-power deployments before purchasing |
|
KEM plan |
Up to three Cisco IP Phone 8800 Key Expansion Modules can be attached |
Keeps attendant and shared-line desk designs tied to the documented expansion limit |
|
Desk Ethernet path |
Internal 2-port Gigabit Ethernet switch for phone and co-located PC connectivity |
Confirms that one access-switch drop can support the phone and PC pass-through plan |
Product Front
The following table describes the Cisco IP Phone 8800 Series Buttons.
The Cisco IP Phone 8800 Series has two distinct hardware types:
- Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.
- Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.
|
1 |
Incoming call or voicemail indicator |
|
2 |
Camera (Cisco IP Phone 8845 and 8865) |
|
3 |
Feature and session buttons |
|
4 |
Softkeys |
|
5 |
Back, Navigation cluster, and Release |
|
6 |
Hold, Transfer, and Conference |
|
7 |
Headset, Speakerphone, and Mute |
|
8 |
Voicemail, Applications, and Directory |
|
9 |
Volume |
Specifications
Packaging weight and dimensions included:| Weight | 2.73 kg |
|---|---|
| Dimensions | 30 × 27 × 14 cm |
| Parameter | Specification | Parameter | Specification |
|---|---|---|---|
| Brand | Cisco | Product ID | CP-8865-K9 |
| Cisco ordering ID | CP-8865-K9= | Product family | Cisco IP Phone 8800 Series |
| Product type | Cisco IP Phone 8865 video desk phone | Color | Charcoal |
| Same-model color SKU | CP-8865-W-K9= is Cisco IP Phone 8865, White | No-radio comparison SKU | CP-8865NR-K9= is Cisco IP Phone 8865NR, Charcoal |
| Programmable line and feature keys | 5 | Display | 5 in. 800 x 480 24-bit color WVGA display |
| Video | 720p HD video with H.264/AVC encoding and decoding | Wideband audio | G.722 on handset, speakerphone, and headset |
| Ethernet switch | Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch | PC connectivity | Single LAN connection for phone and co-located PC |
| Wireless LAN | IEEE 802.11a, 802.11b, 802.11g, 802.11n, and 802.11ac | Bluetooth | Bluetooth 4.1 LE, EDR Class 1 up to 66 ft (20 m) |
| Bluetooth profiles | Hands-Free Profile and Phone Book Access Profile | Mobile integration | Cisco Intelligent Proximity audio path, call history, and contact synchronization |
| USB ports | Side USB port and rear USB port | KEM support | Up to three Cisco IP Phone 8800 Key Expansion Modules |
| Expansion button range | From 5 or 10 line buttons to 113 or 118 line buttons with KEMs | PoE class | IEEE PoE Class 4 |
| PoE standards | Compatible with IEEE 802.3af and IEEE 802.3at switch blades | Local power option | Cisco IP Phone Power Cube 4 with corresponding AC country cord |
| CUCM support | Cisco Unified Communications Manager 8.5.1 nonsecure mode only, 8.6.2, 9.1.2, 10.5.2, 11.0, and later | BE 6000 support | 8.6.2, 9.1.2, 10.5.2, 11.0, and later |
| HCS support | 8.6.2 and later using supported UCM versions | CUCM license | Enhanced User Connect License |
| Signaling protocol | Session Initiation Protocol | Codec support | G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, and OPUS |
| QoS and discovery | Cisco Discovery Protocol, 802.1Q/p, LLDP-MED, and switch speed auto-negotiation | Headset control | Electronic hookswitch through USB, auxiliary port, or Bluetooth pairing |
| Foot-stand positions | 35 degrees and 50 degrees | Wall mounting | Optional wall-mount kit available separately |
| Dimensions | 9.02 x 10.13 x 1.57 in. excluding foot stand | Weight | 3.15 lb (1.43 kg) with handset |
| Operating temperature | 32 to 104 degrees F (0 to 40 degrees C) | Operating humidity | 10% to 90%, noncondensing |
| Phone casing composition | Polycarbonate ABS textured plastic | Security slot | Kensington Security Slot compatible |
Get More Information
Need pricing, stock, or shipping details for the CP-8865-K9 ? Layer23-Switch can help you check current availability, lead time, and delivery options for this. Send us the part number, quantity, and destination country via live chat or email sales@layer23-switch.com for a fast quotation.
Quality Certifications
Customer Reviews
Questions & Answers
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Who is CP-8865-K9 built for?
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How is CP-8865-K9 different from CP-8851-K9?
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Does CP-8865-K9 support Wi-Fi?
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What video capability does CP-8865-K9 have?
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How many USB ports does CP-8865-K9 have?
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Can CP-8865-K9 use key expansion modules?
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Does CP-8865-K9 need a wired network drop?
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Can CP-8865-K9 run MPP or 3PCC firmware?
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