CP-8865-K9 – VoIP phone

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CP-8865-K9

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List Price: $2827 $266.44
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CP-8865-K9 Description

The Cisco IP Phone 8865 (CP-8865-K9) is a premium collaboration endpoint from the Cisco 8800 Series, designed for executives, managers, and enterprise users who require HD video communication and advanced mobility features.Featuring a 5-inch widescreen color display and an integrated 720p HD camera, the 8865 enables secure and seamless video conferencing directly from the desk phone. With Bluetooth 4.1, dual USB ports, and Gigabit Ethernet, it delivers a high-performance communication experience that integrates perfectly with mobile devices and Cisco UC platforms.The CP-8865-K9 supports five programmable line keys and is expandable with up to three Key Expansion Modules, making it an excellent choice for receptionists or power users handling high call volumes. Wideband audio, a full-duplex speakerphone, and advanced echo cancellation provide exceptional voice clarity.Compatible with Cisco Unified Communications Manager, Cisco Business Edition 6000, and Hosted Collaboration Solution, the 8865 is engineered to be a future-ready IP phone for enterprises embracing video collaboration and hybrid work.

Quick Specs

Parameter

Specification

Display

5-inch widescreen WVGA color, 800 × 480 pixels

Programmable Line Keys

5 (expandable with up to 3 Key Expansion Modules, 113 additional keys)

Ethernet Ports

2× 10/100/1000BASE-T (LAN & PC passthrough)

USB Ports

2× USB 2.0 (side + back, 500mA each)

Bluetooth

Integrated Bluetooth 4.1 (headset + mobile phone integration)

Wi-Fi

Supported (via Cisco Wi-Fi dongle, optional)

Video

Integrated 720p HD video camera

Expansion Module Support

Yes, up to 3 × Cisco 8800 KEM

Audio

Wideband audio, full-duplex speakerphone, RJ-9 headset, AUX EHS, USB headset

PoE Class

IEEE 802.3af/at (Class 4)

Optional Power Supply

Cisco Power Cube 4 (48V DC, 0.917A)

Call Control Platforms

Cisco UCM 12.5+, CME 10.0+, BE6000, HCS

Product Front

The following table describes the Cisco IP Phone 8800 Series Buttons.

The Cisco IP Phone 8800 Series has two distinct hardware types:

  • Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.
  • Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.

1

Incoming call or voicemail indicator

2

Camera (Cisco IP Phone 8845 and 8865)

3

Feature and session buttons

4

Softkeys

5

Back, Navigation cluster, and Release

6

Hold, Transfer, and Conference

7

Headset, Speakerphone, and Mute

8

Voicemail, Applications, and Directory

9

Volume

CP-8800-front

Model Selection Guide – Cisco CP-8865-K9

  • Executive Video Collaboration
    The CP-8865-K9 is ideal for executives and managers who need desktop-based HD video conferencing without deploying separate video endpoints.
  • Hybrid Workforce & Mobility
    With Bluetooth 4.1, USB headset support, and optional Wi-Fi connectivity, the 8865 fits perfectly into hybrid work environments where employees switch between office and home.
  • Receptionists & High Call Volume Teams
    With support for up to three Key Expansion Modules, the CP-8865 can monitor and manage over 100 lines, making it a robust choice for receptionists or attendants.
  • Healthcare & Education
    The integrated HD camera allows remote consultations, virtual meetings, and e-learning, enhancing collaboration across hospitals and universities.
  • Future-Proof UC Deployments
    Enterprises planning for video-enabled communications can adopt the 8865 today, ensuring smooth scalability toward Webex collaboration and advanced UC solutions.

Specifications

Parameter Specification
Model Cisco IP Phone 8865 (CP-8865-K9)
Display 5-inch widescreen VGA, 800 × 480 pixels, 24-bit color
Programmable Line Keys 5; multi-call per line supported
Expansion Module Up to 3 × Cisco IP Phone 8800 KEM (113 extra keys)
USB Ports 2 × USB 2.0 Type A (side + back, 500mA each)
Ethernet Ports 2 × 10/100/1000BASE-T (LAN + PC), VLAN support, CDP, LLDP
Bluetooth Integrated Bluetooth 4.1 for headset & mobile phone integration
Wi-Fi Optional via Cisco Wi-Fi dongle
Video Integrated 720p HD camera (supports video telephony)
Headset Support RJ-9, AUX (EHS), USB headsets supported
Speakerphone Full-duplex, wideband audio, echo cancellation
Audio Codecs G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, Opus
PoE Support IEEE 802.3af/at, Class 4
Optional Power Cisco Power Cube 4, 48V DC, 0.917A
Call Control CUCM 12.5+, CME 10.0+, BE6000, HCS
Security Encrypted voice, Kensington lock slot
Dimensions Weight: ~2.9 lb (1.3 kg), adjustable stand 35° & 50°

Get More Information

Discover unbeatable prices and fast shipping for the CP-8865-K9 Access the detailed CP-8865-K9 datasheet and ensure you’re getting the best deal with our reliable delivery service. Need assistance? Our free live chat support is here to help. For more information about the product and pricing, contact us via Live chat or email us at [email protected]

Quality Certifications

Customer Reviews

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5.0
(3 reviews)
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    Procurement
    Posted on 20/10/2024
    Verified Buyer
    5.0

    Ordered for the board room. Arrived next day.

    Ezekiel
    Posted on 12/06/2024
    Verified Buyer
    5.0

    Royal quality! The screen is vivid. A worthy acquisition.

    CEO
    Posted on 22/02/2024
    Verified Buyer
    5.0

    Top of the line. HD Video and Wi-Fi. My home office setup is complete.

Questions & Answers

  • What makes the Cisco CP-8865-K9 a balanced choice for video phones compared with CP-8845 or CP-8875?

    CP-8865-K9 delivers 1080p video, a 5-inch touchscreen, Bluetooth, Wi-Fi (model dependent), and USB headsets. It’s a sweet spot for cost, features, and ease of use in mainstream video-enabled desks.

  • How does CP-8865-K9 integrate with Webex and CUCM for hybrid calling?

    You can register to Webex Calling or CUCM, enabling one-button meeting join, corporate directory, voicemail, and extension mobility. Hybrid models let you move users gradually from on-prem to cloud.

  • What audio enhancements improve clarity on CP-8865-K9?

    It supports full-duplex speakerphone, wideband codecs, noise reduction, and echo cancellation. Bluetooth and USB headsets extend flexibility while maintaining consistent call controls.

  • Is CP-8865-K9 suitable for small huddle rooms?

    Yes. Pair with a PoE switch and use HDMI or screen-sharing through supported peripherals where applicable. For dedicated room systems, consider Cisco Room series, but 8865 works well for ad-hoc collaboration.

  • What security features protect CP-8865-K9 deployments?

    802.1X port authentication, SRTP/TLS encryption, signed firmware, and admin lock. Segment with voice VLANs and restrict web admin access to management subnets only.

  • Does CP-8865-K9 support sidecars for receptionists?

    Yes, key expansion modules provide presence and speed dials for power users handling many lines. Confirm PoE power capacity when adding modules.

  • How does CP-8865-K9 handle hoteling?

    Extension Mobility and Webex identity allow users to sign in and pull personal settings, history, and speed dials. Admin policies can auto-logout after shifts for security.

  • What’s the recommended PoE class?

    PoE+ ensures stable performance for video, USB, and sidecars. Verify switch power headroom and LLDP-MED negotiations.

  • Can CP-8865-K9 be used over Wi-Fi instead of Ethernet?

    Select variants support Wi-Fi, useful for areas without cabling. However, wired Ethernet remains best for deterministic QoS and fewer roaming issues.

  • How should I migrate from CP-8845 to CP-8865-K9?

    Clone device profiles, maintain extensions, and stage firmware. Train users on Bluetooth pairing, screen gestures, and meeting join workflow to minimize support tickets.

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