CP-8865NR-K9 – HD Video No-Radio Phone – 2xUSB and KEM – Enhanced UCL

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CP-8865NR-K9 Description

CP-8865NR-K9 is the Cisco IP Phone 8865NR charcoal video desk phone, a Cisco IP Phone 8800 Series endpoint for Cisco Unified Communications Manager deployments that need 720p HD video, wideband audio, a 5-inch color display, two USB ports, and no integrated Bluetooth or Wi-Fi radio.

The buying difference is the radio boundary. CP-8865NR-K9 follows the nonradio 8865NR path for sites that still need the Cisco 8865 video phone and KEM support, while CP-8865-K9 and CP-8865-W-K9 are standard Cisco 8865 models with Bluetooth and Wi-Fi support in charcoal or white.

Order review should confirm the Cisco ordering PID CP-8865NR-K9=, Enhanced User Connect License coverage, Cisco Unified Communications Manager version support, IEEE PoE Class 4 or Power Cube 4 power planning, and the number of Cisco IP Phone 8800 Key Expansion Modules required for the desk role.

Quick Specs

Parameter

Specification

Product ID

CP-8865NR-K9

Cisco ordering ID

CP-8865NR-K9=

Product family

Cisco IP Phone 8800 Series

Product type

Cisco IP Phone 8865NR no-radio video desk phone

Color

Charcoal

Radio profile

No Bluetooth radio and no Wi-Fi radio

Programmable line and feature keys

5 in Session Line Mode or up to 10 in Enhanced Line Mode

Display and video

5 in. 800 x 480 24-bit color WVGA display with 720p HD video

USB

Two USB ports

Integrated switch

Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch

Key expansion module support

Up to three Cisco IP Phone 8800 Key Expansion Modules

PoE and local power

IEEE PoE Class 4 or Cisco IP Phone Power Cube 4 with matching AC country cord

CUCM license

Enhanced User Connect License

Application Scenarios

No-radio video phone deployments

Use CP-8865NR-K9 where the desk standard requires a Cisco 8865-family video endpoint but site policy excludes endpoint Bluetooth and Wi-Fi radios.

Attendant and shared-line desks

Fit this SKU for users who need a 5-inch color display, two USB ports, and expansion-button planning with up to three Cisco IP Phone 8800 Key Expansion Modules.

Wired Ethernet desk refreshes

Specify CP-8865NR-K9 when the phone and a co-located PC share one wired access drop through the internal Gigabit Ethernet switch, with PoE Class 4 or local Power Cube 4 defined before purchase.

Product Comparison

Parameter

CP-8865NR-K9

CP-8865-K9

CP-8865-W-K9

Product family

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Cisco ordering ID

CP-8865NR-K9=

CP-8865-K9=

CP-8865-W-K9=

Cisco model description

Cisco IP Phone 8865NR, Charcoal

Cisco IP Phone 8865, Charcoal

Cisco IP Phone 8865, White

Product type

Cisco IP Phone 8865NR no-radio video desk phone

Cisco IP Phone 8865 video desk phone

Cisco IP Phone 8865 video desk phone

Color

Charcoal

Charcoal

White

Radio profile

No Bluetooth and no Wi-Fi

Bluetooth 4.1 and 802.11a/b/g/n/ac Wi-Fi

Bluetooth 4.1 and 802.11a/b/g/n/ac Wi-Fi

Programmable line and feature keys

5 or up to 10 by line mode

5

5

Display

5 in. 800 x 480 24-bit color WVGA

5 in. 800 x 480 24-bit color WVGA

5 in. 800 x 480 24-bit color WVGA

Video

720p HD H.264/AVC

720p HD H.264/AVC

720p HD H.264/AVC

Integrated switch

10/100/1000BASE-T internal 2-port Cisco Ethernet switch

10/100/1000BASE-T internal 2-port Cisco Ethernet switch

10/100/1000BASE-T internal 2-port Cisco Ethernet switch

USB ports

Two

Two

Two

KEM support

Up to three Cisco IP Phone 8800 KEMs

Up to three Cisco IP Phone 8800 KEMs

Up to three Cisco IP Phone 8800 KEMs

PoE class

IEEE PoE Class 4

IEEE PoE Class 4

IEEE PoE Class 4

CUCM license

Enhanced User Connect License

Enhanced User Connect License

Enhanced User Connect License

  • In a CP-8865NR-K9 vs CP-8865-K9 comparison, the confirmed difference is radio support. CP-8865NR-K9 is the no-radio charcoal 8865NR phone, while CP-8865-K9 is the standard charcoal 8865 with Bluetooth and Wi-Fi.
  • The CP-8865NR-K9 vs CP-8865-W-K9 difference combines the nonradio requirement and color. CP-8865NR-K9 is charcoal with no integrated radios, while CP-8865-W-K9 is the white standard 8865 with Bluetooth and Wi-Fi.
  • For buyers deciding which model to choose, the CP-8865NR-K9 comparison should start with the no-radio requirement, then check color, KEM count, PoE Class 4 planning, and CUCM license coverage.

Selection Guide

1. Choose CP-8865NR-K9 for no-radio video desks

Select CP-8865NR-K9 when the deployment needs the Cisco 8865NR video endpoint and cannot place Bluetooth or Wi-Fi radios on the phone.

2. Keep CP-8865-K9 for standard charcoal 8865 sites

Use CP-8865-K9 only when the same charcoal 8865 desk role can accept the standard Bluetooth and Wi-Fi radio profile.

3. Use CP-8865-W-K9 for the white standard 8865

Move to CP-8865-W-K9 when the bill of materials calls for the white Cisco 8865 model and does not require the no-radio 8865NR variant.

4. Validate call control, power, and expansion

Confirm Cisco Unified Communications Manager support, Enhanced UCL entitlement, IEEE PoE Class 4 or Power Cube 4, and up to three KEMs before the SKU is released for purchasing.

Ordering Checklist

Check Item

Confirmation Needed

Ordering Risk

Cisco PID

CP-8865NR-K9= for Cisco IP Phone 8865NR, Charcoal

Prevents substitution with standard CP-8865-K9= or CP-8865-W-K9= phones

Radio restriction

8865NR has no Bluetooth radio and no Wi-Fi radio

Keeps wireless-capable 8865 endpoints out of restricted desk locations

Voice entitlement

Enhanced User Connect License for Cisco Unified Communications Manager

Aligns the hardware SKU with the documented CUCM license requirement

Call-control baseline

CUCM 9.1.2, 10.5.2, 11.0 and later are listed for 8865NR

Avoids quoting the phone against an unsupported call-control plan

Power path

IEEE PoE Class 4 or Cisco IP Phone Power Cube 4 with the corresponding AC country cord

Separates PoE-powered desks from local-power desk locations

Expansion plan

Up to three Cisco IP Phone 8800 Key Expansion Modules can be attached

Keeps attendant and shared-line roles tied to the documented KEM limit

Product Front

The following table describes the Cisco IP Phone 8800 Series Buttons.

The Cisco IP Phone 8800 Series has two distinct hardware types:

  • Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.
  • Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.

1

Incoming call or voicemail indicator

2

Camera (Cisco IP Phone 8845 and 8865)

3

Feature and session buttons

4

Softkeys

5

Back, Navigation cluster, and Release

6

Hold, Transfer, and Conference

7

Headset, Speakerphone, and Mute

8

Voicemail, Applications, and Directory

9

Volume

Specifications

Packaging weight and dimensions included:
Weight 2.67 kg
Dimensions 30 × 27 × 14 cm
Parameter Specification Parameter Specification
Brand Cisco Product ID CP-8865NR-K9
Cisco ordering ID CP-8865NR-K9= Product family Cisco IP Phone 8800 Series
Product type Cisco IP Phone 8865NR no-radio video desk phone Color Charcoal
No-radio profile No Bluetooth radio and no Wi-Fi radio Standard charcoal comparison CP-8865-K9= is Cisco IP Phone 8865, Charcoal
White comparison CP-8865-W-K9= is Cisco IP Phone 8865, White Programmable line keys 5 in Session Line Mode or up to 10 in Enhanced Line Mode
Display 5 in. 800 x 480 24-bit color WVGA display Video 720p HD video with H.264/AVC encoding and decoding
Wideband audio G.722 audio codec support Audio ports 3.5 mm stereo line in/out jack and RJ-9 analog headset jack
USB ports Side USB and back USB ports USB output Side USB up to 500 mA at 5 V and back USB 500 mA upgradable to 2.1 A at 5 V
Ethernet switch Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch PC connectivity Single LAN connection for phone and co-located PC
KEM support Up to three Cisco IP Phone 8800 Key Expansion Modules Expansion button range From 5 to 113 line buttons with KEMs
PoE class IEEE PoE Class 4 PoE standards IEEE 802.3af, IEEE 802.3at, and Cisco UPOE switch blade compatibility
Local power option Cisco IP Phone Power Cube 4 with corresponding AC country cord CUCM support 9.1.2, 10.5.2, 11.0 and later
BE 6000 support 9.1.2, 10.5.2, 11.0 and later HCS support 9.1.2 and later using supported Cisco UCM versions
CUCM license Enhanced User Connect License Signaling protocol Session Initiation Protocol
Codec support G.711, G.722, G.729a, iLBC, and iSAC QoS and discovery Cisco Discovery Protocol, 802.1Q/p, LLDP-MED, and switch speed autonegotiation
Security features Secure boot, device authentication, TLS signaling, SRTP media, HTTPS, SSH, and SSL VPN client Security slot Kensington Security Slot compatible
Foot-stand positions 35 degrees and 50 degrees Wall mounting Optional wall-mount kit available separately
Dimensions 9.01 x 10.13 x 3.87 in. excluding foot stand Weight 2.97 lb (1.35 kg)
Operating temperature 32 to 104 degrees F (0 to 40 degrees C) Operating humidity 10% to 90%, noncondensing
Phone casing composition Polycarbonate ABS textured plastic Warranty Cisco standard 1-year replacement warranty

Get More Information

Need pricing, stock, or shipping details for the CP-8865NR-K9 ? Layer23-Switch can help you check current availability, lead time, and delivery options for this. Send us the part number, quantity, and destination country via live chat or email sales@layer23-switch.com for a fast quotation.

Quality Certifications

Customer Reviews

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5.0
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    Albert Ross
    Posted on 30/03/2026
    Verified Buyer
    5.0

    Inspection criteria included cosmetics, fit, function — all passed.

    Peter Walker
    Posted on 25/01/2026
    Verified Buyer
    5.0

    They helped us plan a phased order to match our deployment timeline.

    Deborah White
    Posted on 19/12/2025
    Verified Buyer
    5.0

    Our approved vendor list is short, and Layer23 has earned a permanent spot.

    Jack Bauer
    Posted on 20/07/2024
    Verified Buyer
    5.0

    I need a secure line, now! This phone delivers. No wireless leaks. Good hardware.

    Chloe O'Brian
    Posted on 05/05/2024
    Verified Buyer
    5.0

    Streams encrypted video perfectly. Network config was standard. Fast delivery.

Questions & Answers

  • What does CP-8865NR-K9 mean?

    CP-8865NR-K9 is the no-radio Cisco IP Phone 8865 model, combining video desk-phone features with disabled wireless radios., during no-radio video phone ordering.
  • How is CP-8865NR-K9 different from CP-8865-K9?

    CP-8865NR-K9 removes radio capability for restricted environments, while the regular CP-8865-K9 supports wireless features depending on configuration., during no-radio video phone ordering.
  • Why order CP-8865NR-K9 for secure locations?

    CP-8865NR-K9 fits labs, financial areas, government spaces, or policy-controlled rooms where Bluetooth or Wi-Fi radios are not allowed.
  • Does CP-8865NR-K9 support video calling?

    CP-8865NR-K9 keeps the video phone role, so network planning covers video QoS, access bandwidth, camera policy, and call-control settings.
  • Can CP-8865NR-K9 use Wi-Fi?

    CP-8865NR-K9 is a no-radio model, so deployments require wired Ethernet and cannot depend on phone Wi-Fi for access.
  • What headset planning applies to CP-8865NR-K9?

    CP-8865NR-K9 headset planning focuses on approved wired or non-radio options that meet the same security policy as the phone.
  • What provisioning issue affects CP-8865NR-K9?

    CP-8865NR-K9 provisioning issues often involve firmware type, device package, security profile, certificates, or enterprise versus multiplatform mismatch., during no-radio video phone ordering.
  • What procurement mistake happens with CP-8865NR-K9?

    CP-8865NR-K9 can be misordered when teams actually need wireless headset or Wi-Fi support, so radio policy is checked first.

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