CP-8865NR-K9 – HD Video No-Radio Phone – 2xUSB and KEM – Enhanced UCL

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CP-8865NR-K9 Description

The CP-8865NR-K9 is a Cisco IP Phone 8865NR no-radio video desk phone in the 8800 Series for desks where site policy bars Bluetooth and Wi-Fi. The phone has five line keys in Session Line Mode or up to 10 in Enhanced Line Mode, a 5 in. 800 x 480 color display, 720p HD video, two USB ports and an internal 2-port Gigabit Ethernet switch. The phone has no Bluetooth or Wi-Fi radio and connects only over wired Ethernet.

Quick Specs

Parameter

Specification

Product ID

CP-8865NR-K9

Product type

Cisco IP Phone 8865NR no-radio video desk phone

Color

Charcoal

Radio profile

No Bluetooth radio and no Wi-Fi radio

Programmable line and feature keys

5 in Session Line Mode or up to 10 in Enhanced Line Mode

Display and video

5 in. 800 x 480 24-bit color WVGA display with 720p HD video

USB

Two USB ports

Integrated switch

Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch

Key expansion module support

Up to three Cisco IP Phone 8800 Key Expansion Modules

PoE and local power

IEEE PoE Class 4 or Cisco IP Phone Power Cube 4 with matching AC country cord

CUCM license

Enhanced User Connect License

Application Scenarios

Wired-Only Video Desk

In an office where policy excludes endpoint radios, the phone carries 720p HD video calls over wired Ethernet with no Bluetooth or Wi-Fi radio present.

Attendant Desk With Ten Line Keys

At an attendant or shared-line desk, Enhanced Line Mode offers up to 10 line keys, and up to three key expansion modules extend the key count further.

Desk Shared With A PC

Where one access-switch drop serves the phone and a co-located PC, the internal 2-port Gigabit Ethernet switch passes the PC connection through the phone.

Product Comparison

Parameter

CP-8865NR-K9

CP-8865-K9

CP-8865-W-K9

Color

Charcoal

Charcoal

White

Programmable line and feature keys

5 in Session Line Mode, up to 10 in Enhanced Line Mode

5

5

Display

5 in. 800 x 480 24-bit color WVGA

5 in. 800 x 480 24-bit color WVGA

5 in. 800 x 480 24-bit color WVGA

Video

720p HD H.264/AVC

720p HD H.264/AVC

720p HD H.264/AVC

Wireless LAN

No Wi-Fi radio

IEEE 802.11a/b/g/n/ac

IEEE 802.11a/b/g/n/ac

Bluetooth

No Bluetooth radio

Bluetooth 4.1 LE, EDR Class 1

Bluetooth 4.1 LE, EDR Class 1

Key expansion module support

Up to three Cisco IP Phone 8800 Key Expansion Modules

Up to three Cisco IP Phone 8800 Key Expansion Modules

Up to three Cisco IP Phone 8800 Key Expansion Modules

PoE class

IEEE PoE Class 4

IEEE PoE Class 4

IEEE PoE Class 4

CP-8865NR-K9 and CP-8865-K9 differ in radios: CP-8865NR-K9 has no Bluetooth and no Wi-Fi, while CP-8865-K9 includes 802.11a/b/g/n/ac Wi-Fi and Bluetooth 4.1. Desks that need a Bluetooth headset or a wireless connection move to CP-8865-K9, or to CP-8865-W-K9 when a white finish is wanted. CP-8865NR-K9 offers 5 line keys, or up to 10 in Enhanced Line Mode, against 5 on the other two. All three phones take up to three key expansion modules, and two or three modules need 802.3at PoE or a CP-PWR-CUBE-4 power cube.

Ordering Checklist

  • Power source: Use IEEE 802.3at or UPOE PoE, or CP-PWR-CUBE-4 with a country cord. A desk without PoE has no power, and the cube is not powered without its country cord.
  • Key expansion module PID: The 8865NR data sheet lists CP-BEKEM= (Charcoal); the 8865 and expansion module data sheets list CP-8800-V-KEM=. The documents write different PIDs for the module and do not say they are interchangeable.
  • Module count and power: Up to three modules are supported; with two or three use 802.3at or a power cube. The rear USB fast charge is lost on 802.3at with two or three modules unless the port is UPOE.
  • Wall mount: Order CP-8800-VID-WMK= for the video phone. Wall placement needs the video mount on the order.

Product Front

The following table describes the Cisco IP Phone 8800 Series Buttons.

The Cisco IP Phone 8800 Series has two distinct hardware types:

  • Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.
  • Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.

1

Incoming call or voicemail indicator

2

Camera (Cisco IP Phone 8845 and 8865)

3

Feature and session buttons

4

Softkeys

5

Back, Navigation cluster, and Release

6

Hold, Transfer, and Conference

7

Headset, Speakerphone, and Mute

8

Voicemail, Applications, and Directory

9

Volume

Specifications

Parameter Specification Parameter Specification
Product ID CP-8865NR-K9 Cisco ordering ID CP-8865NR-K9=
Product type Cisco IP Phone 8865NR no-radio video desk phone Color Charcoal
No-radio profile No Bluetooth radio and no Wi-Fi radio Standard charcoal comparison CP-8865-K9= is Cisco IP Phone 8865, Charcoal
White comparison CP-8865-W-K9= is Cisco IP Phone 8865, White Programmable line keys 5 in Session Line Mode or up to 10 in Enhanced Line Mode
Display 5 in. 800 x 480 24-bit color WVGA display Video 720p HD video with H.264/AVC encoding and decoding
Wideband audio G.722 audio codec support Audio ports 3.5 mm stereo line in/out jack and RJ-9 analog headset jack
USB port Side USB and back USB ports USB output Side USB up to 500 mA at 5 V and back USB 500 mA upgradable to 2.1 A at 5 V
Ethernet switch Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch PC connectivity Single LAN connection for phone and co-located PC
KEM support Up to three Cisco IP Phone 8800 Key Expansion Modules Expansion button range From 5 to 113 line buttons with KEMs
PoE class IEEE PoE Class 4 PoE standards IEEE 802.3af, IEEE 802.3at, and Cisco UPOE switch blade compatibility
Local power option Cisco IP Phone Power Cube 4 with corresponding AC country cord CUCM support 9.1.2, 10.5.2, 11.0 and later
BE 6000 support 9.1.2, 10.5.2, 11.0 and later HCS support 9.1.2 and later using supported Cisco UCM versions
CUCM license Enhanced User Connect License Signaling protocol Session Initiation Protocol
Codec support G.711, G.722, G.729a, iLBC, and iSAC QoS 802.1Q/p
Discovery protocols Cisco Discovery Protocol, LLDP-MED Switch speed Autonegotiation
Security features Secure boot, device authentication, TLS signaling, SRTP media, HTTPS, SSH, and SSL VPN client Security slot Kensington Security Slot compatible
Foot-stand positions 35 degrees and 50 degrees Wall mounting Optional wall-mount kit available separately
Dimensions 9.01 x 10.13 x 3.87 in. excluding foot stand Weight 1.35 kg (2.97 lb)
Operating temperature 0°C to 40°C (32°F to 104°F) Operating humidity 10% to 90%, noncondensing
Phone casing composition Polycarbonate ABS textured plastic

Quality Certifications

Customer Reviews

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5.0
(7 reviews)
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    Albert Ross
    Posted on 30/03/2026
    Verified Buyer
    5.0

    Inspection criteria included cosmetics, fit, function — all passed.

    Peter Walker
    Posted on 25/01/2026
    Verified Buyer
    5.0

    They helped us plan a phased order to match our deployment timeline.

    Deborah White
    Posted on 19/12/2025
    Verified Buyer
    5.0

    Our approved vendor list is short, and Layer23 has earned a permanent spot.

    Jack Bauer
    Posted on 20/07/2024
    Verified Buyer
    5.0

    I need a secure line, now! This phone delivers. No wireless leaks. Good hardware.

    Chloe O'Brian
    Posted on 05/05/2024
    Verified Buyer
    5.0

    Streams encrypted video perfectly. Network config was standard. Fast delivery.

Questions & Answers

  • Which call control platforms does CP-8865NR-K9 register to?

    CP-8865NR-K9 registers to Cisco Unified Communications Manager 9.1.2, 10.5.2, 11.0 and later. BE 6000 supports the same releases, and HCS supports 9.1.2 and later. Signaling is Session Initiation Protocol, and the CUCM license is Enhanced User Connect License.
  • What PoE class does CP-8865NR-K9 need?

    CP-8865NR-K9 is an IEEE PoE Class 4 phone, compatible with IEEE 802.3af, 802.3at and Cisco UPOE switch blades. Local power comes from CP-PWR-CUBE-4 with the country cord. With two or three key expansion modules the phone needs 802.3at PoE or the power cube.
  • Which Key Expansion Module PIDs does the CP-8865NR-K9 datasheet list?

    The datasheet lists CP-BEKEM= in Charcoal and CP-BEKEM-W= in White. Per the Cisco IP Phone 8800 administration guide, the modules attach through the phone's USB port, and the guide shows three modules on the side port. Each module is a separate order line, so match the color to the phone.
  • Should I confirm the Key Expansion Module PID before ordering for CP-8865NR-K9?

    Yes, because Cisco's documents differ. The CP-8865NR-K9 datasheet orders the module as CP-BEKEM=. The CP-8865-K9 datasheet lists CP-8800-V-KEM= for its own module and names CP-8800-A-KEM as the wrong one. Ask for the PID on the quote to be matched to the physical module before the order is placed.
  • Which spare parts are listed for CP-8865NR-K9?

    Cisco's datasheet lists these video-phone spares: CP-8800-B-VID-BEZEL= and CP-8800-S-VID-BEZEL= bezels, CP-8800-FS= foot stand, CP-DX-HS= handset, CP-DX-CORD= handset cord and CP-PWR-CUBE-4 power cube with the country power cord. Each is its own orderable line. The wall mount kit PID is covered separately because the datasheets spell it differently.
  • Which wall mount kit PID goes with CP-8865NR-K9?

    Cisco's datasheets give two spellings, so check before ordering. The CP-8865NR-K9 datasheet lists CP-8800-VID-WMK=, while the CP-8865-K9 datasheet lists CP-8800-VIDEO-WMK=. Both sit in the video-phone spare parts list. Ask for the exact PID to be confirmed on the quote so the kit matches the video phone.

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DataSheet Downloads

  • CP-8865NR-K9 Datasheet