CP-8841-K9 – VoIP phone

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List Price: $2827 $203.33
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Weight 1.2 kg
Dimensions 25 × 6.3 × 34 cm

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CP-8841-K9 Description

The Cisco IP Phone 8841 (CP-8841-K9) is a cost-effective, business-class VoIP endpoint from the Cisco 8800 Series, designed for enterprises seeking a balance of performance, security, and affordability.Equipped with a 5-inch widescreen color display and four programmable line keys, the 8841 provides an intuitive interface for handling multiple calls and accessing corporate directories. With dual Gigabit Ethernet ports and support for wideband audio, it ensures high-speed connectivity and crystal-clear communications across the enterprise.Unlike higher-end models in the 8800 Series, the CP-8841-K9 does not include Bluetooth, USB, or expansion module support, making it an excellent choice for knowledge workers and office staff who need essential IP telephony features without added complexity. Fully compatible with Cisco Unified Communications Manager, Business Edition 6000, and Hosted Collaboration Solution, it integrates seamlessly into Cisco UC environments.

Quick Specs

Parameter

Specification

Display

5-inch widescreen color display, 800 × 480 pixels

Programmable Line Keys

4

Ethernet Ports

2× 10/100/1000BASE-T (LAN & PC passthrough)

USB Ports

Not supported

Bluetooth

Not supported

Expansion Module Support

No

Audio

Wideband audio, full-duplex speakerphone, RJ-9 headset, AUX EHS

PoE Class

IEEE 802.3af Class 2

Optional Power Supply

Cisco Power Cube 4 (48V DC, 0.917A)

Call Control Platforms

Cisco UCM 12.5+, CME 10.0+, BE6000, HCS

Product Front

The following table describes the Cisco IP Phone 8800 Series Buttons.

The Cisco IP Phone 8800 Series has two distinct hardware types:

  • Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.
  • Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.

1

Incoming call or voicemail indicator

2

Camera (Cisco IP Phone 8845 and 8865)

3

Feature and session buttons

4

Softkeys

5

Back, Navigation cluster, and Release

6

Hold, Transfer, and Conference

7

Headset, Speakerphone, and Mute

8

Voicemail, Applications, and Directory

9

Volume

CP-8800-front

Model Selection Guide – Cisco CP-8841-K9

  • Standard Office Workers
    The CP-8841-K9 is perfect for general knowledge workers, clerical staff, and support roles who need a reliable IP phone with a color display and multiple line support.
  • Cost-Conscious Enterprises
    With its 4 programmable line keys, Gigabit Ethernet, and wideband audio, the 8841 provides enterprise-class features at an affordable price, making it suitable for large-scale deployments.
  • Customer Service & Shared Workspaces
    Ideal for customer-facing staff, branch offices, and shared desks, the 8841 offers secure and dependable communication without unnecessary advanced features.
  • Education & Government
    Universities, schools, and public sector organizations benefit from the 8841’s balance of functionality and low cost, ensuring reliable communication at scale.
  • Upgrade Path
    Organizations requiring video collaboration should consider the Cisco 8845 or 8865, while those needing Bluetooth and USB support can upgrade to the Cisco 8851.

Specifications

Parameter Specification
Model Cisco IP Phone 8841 (CP-8841-K9)
Display 5-inch widescreen VGA, 800 × 480 pixels, 24-bit color
Programmable Line Keys 4; multi-call per line supported
Expansion Module Not supported
USB Ports Not supported
Ethernet Ports 2 × 10/100/1000BASE-T (LAN + PC), VLAN support, CDP, LLDP
Bluetooth Not supported
Headset Support RJ-9, AUX (EHS)
Speakerphone Full-duplex, wideband audio, echo cancellation
Audio Codecs G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, Opus
PoE Support IEEE 802.3af Class 2
Optional Power Cisco Power Cube 4, 48V DC, 0.917A
Call Control CUCM 12.5+, CME 10.0+, BE6000, HCS
Security Encrypted voice, Kensington lock slot
Dimensions Weight: ~2.6 lb (1.18 kg), adjustable stand 35° & 50°

Get More Information

Discover unbeatable prices and fast shipping for the CP-8841-K9 Access the detailed CP-8841-K9 datasheet and ensure you’re getting the best deal with our reliable delivery service. Need assistance? Our free live chat support is here to help. For more information about the product and pricing, contact us via Live chat or email us at [email protected]

Quality Certifications

Customer Reviews

Write A Review
5.0
(3 reviews)
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    Jerry
    Posted on 15/08/2024
    Verified Buyer
    5.0

    Works great! Buttons are nice and clicky. Cobbler approves!

    Network Admin
    Posted on 25/04/2024
    Verified Buyer
    5.0

    Solid mid-range phone. Color screen but no video. Perfect for our agents.

    Logistics
    Posted on 02/12/2023
    Verified Buyer
    5.0

    Batch of 100. All serials clean. Good supplier.

Questions & Answers

  • Why choose the Cisco CP-8841-K9 for standard voice deployments?

    It provides five programmable keys, HD audio, a backlit display, and gigabit passthrough at a very accessible price. Perfect for knowledge workers who don’t need video or Bluetooth.
  • How does CP-8841-K9 compare with CP-8851-K9?

    CP-8841 lacks Bluetooth and a color screen found on CP-8851. It’s a cost-effective alternative where wired headsets and core voice features suffice.
  • Is CP-8841-K9 compatible with Webex Calling and CUCM?

    Yes. It registers to both, enabling directory, voicemail, and extension mobility. Hybrid organizations can mix models seamlessly.
  • Does CP-8841-K9 support sidecars?

    Yes, with compatible expansion modules. Verify PoE power when attaching sidecars to avoid brownouts.
  • What security features are supported?

    TLS/SRTP encryption, 802.1X authentication, and signed firmware images. Lock user menus and segment the voice VLAN for policy enforcement.
  • Can CP-8841-K9 be wall-mounted?

    Yes. Optional wall kits make it easy to deploy in contact centers and shared areas. Ensure cable management meets safety standards.
  • What PoE class should I plan?

    Class 2–3 is typical. If adding accessories, confirm the switch budget and LLDP-MED negotiation results.
  • How does CP-8841-K9 handle shared desks or hoteling?

    Use Extension Mobility for user sign-in. Auto-logout helps privacy between shifts.
  • Any tips for minimizing echo on speakerphone calls?

    Place the phone away from reflective walls, reduce room reverberation, and ensure firmware is current for best echo cancellation.
  • How to diagnose call quality issues?

    Check QoS markings, switch congestion, codec selection, and verify no duplex mismatches on access ports.

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