CP-8861-K9 – VoIP phone

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CP-8861-K9

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List Price: $2827 $280.46
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CP-8861-K9 Description

The Cisco IP Phone 8861 (CP-8861-K9) is a premium business-class IP phone from the Cisco 8800 Series, designed for professionals and executives who need advanced connectivity, mobility, and collaboration features.With a 5-inch widescreen color display and five programmable line keys, the 8861 provides an intuitive user interface for managing calls, directories, and enterprise applications. It supports Key Expansion Modules for high-volume call handling, making it suitable for receptionists, managers, and team leaders.The CP-8861-K9 integrates Bluetooth 4.1 for wireless headset pairing and mobile phone integration, and unlike the 8845/8851, it includes built-in Wi-Fi (802.11ac), enabling flexible deployment in environments without wired connectivity. Two Gigabit Ethernet ports ensure fast data throughput, while dual USB 2.0 ports provide charging and peripheral support.With wideband audio, a full-duplex speakerphone, and advanced echo cancellation, the Cisco 8861 delivers crystal-clear communications. It integrates seamlessly with Cisco Unified Communications Manager, Business Edition 6000, and Hosted Collaboration Solution, making it an ideal endpoint for modern enterprises.

Quick Specs

Parameter

Specification

Display

5-inch widescreen WVGA color, 800 × 480 pixels

Programmable Line Keys

5 (expandable with up to 3 Key Expansion Modules, 113 additional keys)

Ethernet Ports

2× 10/100/1000BASE-T (LAN & PC passthrough)

USB Ports

2× USB 2.0 (side + back, 500mA each)

Bluetooth

Integrated Bluetooth 4.1 (headset + mobile phone integration)

Wi-Fi

Supported (via 802.11a/b/g/n/ac, internal radio)

Expansion Module Support

Yes, up to 3 × Cisco 8800 KEM

Audio

Wideband audio, full-duplex speakerphone, RJ-9 headset, AUX EHS, USB headset

PoE Class

IEEE 802.3af/at (Class 4)

Optional Power Supply

Cisco Power Cube 4 (48V DC, 0.917A)

Call Control Platforms

Cisco UCM 12.5+, CME 10.0+, BE6000, HCS

Product Front

The following table describes the Cisco IP Phone 8800 Series Buttons.

The Cisco IP Phone 8800 Series has two distinct hardware types:

  • Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.
  • Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.

1

Incoming call or voicemail indicator

2

Camera (Cisco IP Phone 8845 and 8865)

3

Feature and session buttons

4

Softkeys

5

Back, Navigation cluster, and Release

6

Hold, Transfer, and Conference

7

Headset, Speakerphone, and Mute

8

Voicemail, Applications, and Directory

9

Volume

CP-8800-front

Model Selection Guide – Cisco CP-8861-K9

  • Wireless-Enabled Enterprises
    The CP-8861-K9 is one of the few Cisco desk phones with built-in Wi-Fi, making it ideal for enterprises seeking to reduce cabling costs or deploy in environments where wired connections are not practical.
  • Executives & Mobility-First Workers
    With Bluetooth 4.1 and mobile phone integration, the 8861 supports wireless headsets and seamless call transfer between desk and mobile, making it a perfect fit for executives and hybrid workers.
  • Receptionists & Call Attendants
    Support for up to three Key Expansion Modules gives the 8861 the ability to manage over 100 lines, making it a strong option for front-desk staff or operators handling high call volumes.
  • Healthcare, Education & Government
    In hospitals, universities, and public offices, the 8861 combines secure VoIP communication with mobility and expansion, enabling clear and encrypted communication across multiple departments.
  • Future-Proof UC Deployment
    Enterprises planning for scalable collaboration can deploy the 8861 today as a versatile and wireless-enabled IP phone, with a smooth upgrade path to 8865 (video) or 8875 (touchscreen) if video collaboration becomes a requirement.

Specifications

Parameter Specification
Model Cisco IP Phone 8861 (CP-8861-K9)
Display 5-inch widescreen VGA, 800 × 480 pixels, 24-bit color
Programmable Line Keys 5; multi-call per line supported
Expansion Module Up to 3 × Cisco IP Phone 8800 KEM (113 extra keys)
USB Ports 2 × USB 2.0 Type A (side + back, 500mA each)
Ethernet Ports 2 × 10/100/1000BASE-T (LAN + PC), VLAN support, CDP, LLDP
Bluetooth Integrated Bluetooth 4.1 for headset & mobile phone integration
Wi-Fi Integrated 802.11a/b/g/n/ac Wi-Fi radio
Headset Support RJ-9, AUX (EHS), USB headsets supported
Speakerphone Full-duplex, wideband audio, echo cancellation
Audio Codecs G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, Opus
PoE Support IEEE 802.3af/at, Class 4
Optional Power Cisco Power Cube 4, 48V DC, 0.917A
Call Control CUCM 12.5+, CME 10.0+, BE6000, HCS
Security Encrypted voice, Kensington lock slot
Dimensions Weight: ~2.8 lb (1.27 kg), adjustable stand 35° & 50°

Get More Information

Discover unbeatable prices and fast shipping for the CP-8861-K9 Access the detailed CP-8861-K9 datasheet and ensure you’re getting the best deal with our reliable delivery service. Need assistance? Our free live chat support is here to help. For more information about the product and pricing, contact us via Live chat or email us at [email protected]

Quality Certifications

Customer Reviews

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5.0
(3 reviews)
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    Jesus
    Posted on 08/09/2024
    Verified Buyer
    5.0

    Agile and versatile. Just what we needed. Delivery was swift.

    CTO
    Posted on 10/05/2024
    Verified Buyer
    5.0

    Wi-Fi support on these meant we didn’t have to run extra cables. Works perfectly.

    IT Ops
    Posted on 28/11/2023
    Verified Buyer
    5.0

    Connecting via Wi-Fi is stable. Good genuine Cisco phones.

Questions & Answers

  • Why is the Cisco CP-8861-K9 a popular non-video desk phone for knowledge workers?

    It balances a 5-inch display, five programmable line keys, Bluetooth, and USB headset support. It’s ideal where HD audio, presence keys, and modern ergonomics matter more than built-in video.

  • How does CP-8861-K9 compare with CP-8851-K9?

    CP-8861 offers more line keys and options, making it better for heavier call handlers. CP-8851 is great for standard users needing fewer lines and a simpler interface.

  • What power options does CP-8861-K9 support?

    Powered via PoE; an external power adapter is optional. PoE Class 3 or higher is recommended with USB headsets or key expansion modules attached.

  • Does CP-8861-K9 support Bluetooth and mobile handoff?

    Yes, Bluetooth headsets pair easily. With supported integrations, users can transition calls between devices or use proximity features for quick pickup.

  • Is CP-8861-K9 compatible with Webex Calling and CUCM?

    Yes. It registers to Webex Calling or CUCM, preserving common features like voicemail, directory, and extension mobility.

  • What are typical receptionist or assistant setups with CP-8861-K9?

    Use a key expansion module to monitor multiple lines with busy lamp fields. Configure transfer and park keys to speed daily workflows.

  • How does CP-8861-K9 handle security?

    It supports TLS/SRTP encryption, 802.1X, and signed firmware. Admins can disable local settings and enforce VLAN/QoS policies.

  • Does CP-8861-K9 have a gigabit switch port for PC passthrough?

    Yes. The integrated switch port supports 10/100/1000 passthrough, simplifying desk wiring and preserving QoS markings.

  • Can CP-8861-K9 be wall-mounted?

    Yes, with an optional wall-mount kit. Confirm cable slack and handset cord orientation for neat installations.

  • What’s a good migration plan from older 79xx series to CP-8861-K9?

    Prepare migration templates, map extensions, enable wideband codecs, and provide quick user guides. Pilot a small team before broader rollout.

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