CP-8861-K9 – 5-Line IP Phone – Wi-Fi and Bluetooth – Enhanced UCL

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CP-8861-K9 Description

CP-8861-K9 is the Cisco IP Phone 8861 desk phone in the Cisco IP Phone 8800 Series, built for Cisco voice deployments that need five programmable line keys, a 5-inch color WVGA display, Gigabit Ethernet pass-through, Bluetooth headset support, and 802.11a/b/g/n/ac WLAN capability.

For same-model orders, CP-8861-K9 should be matched to the charcoal Cisco ordering path CP-8861-K9=, while CP-8861-W-K9= is the white Cisco IP Phone 8861 option. That color split matters when the endpoint standard must keep the same 8861 feature profile but follow a room design or desk-color requirement.

Quote review should confirm the Cisco ordering PID, Enhanced User Connect License coverage for Cisco Unified Communications Manager, IEEE PoE Class 4 power planning, any Cisco IP Phone 8800 Key Expansion Module requirement, and whether a non-PoE or Wi-Fi placement needs Cisco Power Cube 4 with the correct regional AC cord.

Quick Specs

Parameter

Specification

Product ID

CP-8861-K9

Cisco ordering ID

CP-8861-K9=

Product family

Cisco IP Phone 8800 Series

Product type

Cisco IP Phone 8861 desk phone

Color path

Charcoal

Programmable line and feature keys

5

Display

5 in. 800 x 480 24-bit color WVGA display

Wireless LAN

IEEE 802.11a/b/g/n/ac

Bluetooth

Bluetooth 3.0 EDR Class 1 up to 66 ft (20 m)

Integrated switch

Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch

Key expansion module support

Up to three Cisco IP Phone 8800 Key Expansion Modules

PoE class

IEEE Power over Ethernet Class 4

CUCM license

Enhanced User Connect License

Application Scenarios

Cisco desk-phone refresh with WLAN fallback

Deploy CP-8861-K9 where the Cisco endpoint standard needs an 8800 Series audio phone with wired Gigabit Ethernet at the desk and a documented 802.11a/b/g/n/ac Wi-Fi client for approved wireless placements.

Shared phone and PC access-port designs

Use this SKU where one access-switch connection must support both the phone and a co-located PC through the Cisco-documented internal 2-port Gigabit Ethernet switch.

Expanded line monitoring without changing phone family

Select CP-8861-K9 for users who may need Cisco IP Phone 8800 Key Expansion Modules, then confirm IEEE PoE Class 4 and local-power requirements before the quote is released.

Product Comparison

Parameter

CP-8861-K9

CP-8861-W-K9

Product family

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series

Cisco ordering ID

CP-8861-K9=

CP-8861-W-K9=

Cisco model description

Cisco IP Phone 8861, Charcoal

Cisco IP Phone 8861, White

Product type

Cisco IP Phone 8861 desk phone

Cisco IP Phone 8861 desk phone

Color path

Charcoal

White

Programmable line and feature keys

5

5

Display

5 in. 800 x 480 24-bit color WVGA

5 in. 800 x 480 24-bit color WVGA

Wireless LAN

IEEE 802.11a/b/g/n/ac

IEEE 802.11a/b/g/n/ac

Bluetooth

Bluetooth 3.0 EDR Class 1

Bluetooth 3.0 EDR Class 1

Integrated switch

10/100/1000BASE-T internal 2-port Cisco Ethernet switch

10/100/1000BASE-T internal 2-port Cisco Ethernet switch

Key expansion module support

Up to three Cisco IP Phone 8800 KEMs

Up to three Cisco IP Phone 8800 KEMs

PoE class

IEEE Power over Ethernet Class 4

IEEE Power over Ethernet Class 4

CUCM license

Enhanced User Connect License

Enhanced User Connect License

  • In a CP-8861-K9 vs CP-8861-W-K9 comparison, the documented difference is the Cisco color order path: CP-8861-K9 maps to the charcoal Cisco IP Phone 8861 path, while CP-8861-W-K9 maps to the white 8861 path.
  • The CP-8861-K9 difference from CP-8861-W-K9 is not the phone feature set in this table; both entries keep the same 8861 display, Wi-Fi, Bluetooth, Ethernet, KEM, PoE, and CUCM license facts.
  • For buyers deciding which model to choose, the CP-8861-K9 comparison should confirm endpoint color first, then verify the common 8861 power and CUCM entitlement requirements before purchase approval.

Selection Guide

1. Choose CP-8861-K9 for the charcoal 8861 path

Select CP-8861-K9 when the bill of materials calls for the Cisco IP Phone 8861 in the charcoal ordering path with Wi-Fi, Bluetooth, and Gigabit Ethernet pass-through.

2. Use CP-8861-W-K9 for a white same-model endpoint

Move to CP-8861-W-K9 only when the same Cisco 8861 phone profile is required in white for a desk standard, room standard, or visual match.

3. Confirm expansion and power together

Review any Cisco IP Phone 8800 Key Expansion Module plan with IEEE PoE Class 4 and Power Cube 4 requirements so the phone and accessory power path are quoted consistently.

4. Verify CUCM entitlement before release

Check Enhanced User Connect License coverage and the supported Cisco Unified Communications Manager baseline before adding CP-8861-K9 to a voice endpoint refresh order.

Ordering Checklist

Check Item

Confirmation Needed

Ordering Risk

Cisco PID

CP-8861-K9= for Cisco IP Phone 8861, Charcoal

Prevents substitution with the white CP-8861-W-K9= same-model color path

Exact model evidence

Cisco EU DoC lists CP-8861-K9 and CP-8861-K9= under Cisco model entries

Keeps the no-equals catalog SKU tied to an official Cisco model record

Voice entitlement

Enhanced User Connect License for Cisco Unified Communications Manager

Avoids hardware arriving without the documented CUCM license requirement

Power path

IEEE PoE Class 4 or Cisco Power Cube 4 with a matching AC country cord

Separates PoE desks from non-PoE and Wi-Fi placements that need local power

Wireless design

802.11a/b/g/n/ac WLAN support with local regulatory channel limits

Prevents the phone order from being treated as a wired-only endpoint plan

Expansion plan

Up to three Cisco IP Phone 8800 Key Expansion Modules

Keeps KEM quantity and phone power planning aligned before quote approval

Product Front

The following table describes the Cisco IP Phone 8800 Series Buttons.

The Cisco IP Phone 8800 Series has two distinct hardware types:

  • Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.
  • Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.

1

Incoming call or voicemail indicator

2

Camera (Cisco IP Phone 8845 and 8865)

3

Feature and session buttons

4

Softkeys

5

Back, Navigation cluster, and Release

6

Hold, Transfer, and Conference

7

Headset, Speakerphone, and Mute

8

Voicemail, Applications, and Directory

9

Volume

Specifications

Packaging weight and dimensions included:
Weight 2.21 kg
Dimensions 28 × 25 × 12 cm
Parameter Specification Parameter Specification
Brand Cisco Product ID CP-8861-K9
Cisco ordering ID CP-8861-K9= Product family Cisco IP Phone 8800 Series
Product type Cisco IP Phone 8861 desk phone Color path Charcoal
Same-model color SKU CP-8861-W-K9= is Cisco IP Phone 8861, White Programmable line and feature keys 5
Display 5 in. 800 x 480 24-bit color WVGA display USB ports Two USB ports
Wireless LAN IEEE 802.11a, 802.11b, 802.11g, 802.11n, and 802.11ac Bluetooth Bluetooth 3.0 EDR Class 1 up to 66 ft (20 m)
Bluetooth profiles Hands-Free Profile and Phone Book Access Profile Mobile integration Cisco Intelligent Proximity audio path, call history, and contact synchronization
Ethernet switch Internal 2-port 10/100/1000BASE-T Cisco Ethernet switch PC connectivity Single LAN connection for phone and co-located PC
Key expansion module support Up to three Cisco IP Phone 8800 KEMs Expansion button range From 5 to 113 line buttons with KEMs
PoE class IEEE Power over Ethernet Class 4 PoE standards Compatible with IEEE 802.3af and IEEE 802.3at switch blades
Power input rating 0.917A, 48V DC Local power option Cisco IP Phone Power Cube 4 with corresponding AC country cord
CUCM support Cisco Unified Communications Manager 12.5 and later Unified CME support 10.0 and later through fast track
BE 6000 support 8.6.2, 9.1.2, 10.5.2, 11.0 and later HCS support 8.6.2 and later using supported UCM versions
CUCM license Enhanced User Connect License Signaling protocol Session Initiation Protocol
Codec support G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, OPUS QoS and discovery Cisco Discovery Protocol, 802.1Q/p, LLDP-MED, and switch speed auto-negotiation
Headset control Electronic hookswitch through USB, auxiliary port, or Bluetooth pairing Security slot Kensington Security Slot compatible
Foot-stand positions 35 degrees and 50 degrees Wall mounting Optional wall-mount kit available separately
Dimensions 9.02 x 10.13 x 1.57 in. excluding foot stand Weight 2.62 lb (1.19 kg)
Operating temperature 32 to 104 degrees F (0 to 40 degrees C) Operating humidity 10% to 90%, noncondensing
Phone casing composition Polycarbonate ABS textured plastic Bezel Black bezel included, optional silver bezel orderable separately

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Quality Certifications

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    Chen Taylor
    Posted on 30/03/2026
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    Marilyn Perez
    Posted on 30/01/2026
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    Every piece of hardware we buy goes through an authenticity check. This one was spotless.

    Jesus
    Posted on 08/09/2024
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    5.0

    Agile and versatile. Just what we needed. Delivery was swift.

    CTO
    Posted on 10/05/2024
    Verified Buyer
    5.0

    Wi-Fi support on these meant we didn’t have to run extra cables. Works perfectly.

Questions & Answers

  • What is CP-8861-K9 designed for?

    CP-8861-K9 is a Cisco IP Phone 8861 for knowledge workers needing advanced desk-phone features, color display, and accessory flexibility.
  • How is CP-8861-K9 different from CP-8811-K9?

    CP-8861-K9 offers a higher-end 8800 experience than CP-8811-K9, with richer connectivity options and stronger accessory support, with CP-8861 8800-series accessory planning.
  • Does CP-8861-K9 support Wi-Fi?

    CP-8861-K9 is often considered for desks where wired Ethernet is primary, while wireless features depend on model, firmware, and policy.
  • What headset planning matters for CP-8861-K9?

    CP-8861-K9 headset planning checks wired and wireless accessory policy, user workflow, call-control support, and security restrictions, with CP-8861 8800-series accessory planning.
  • Can CP-8861-K9 use key expansion modules?

    CP-8861-K9 can be part of workflows needing extra line visibility, with key expansion module support checked against firmware and power design.
  • Why do CP-8861-K9 phones get stuck during provisioning?

    CP-8861-K9 provisioning issues often involve firmware type, SEP configuration, TFTP reachability, certificates, or enterprise versus multiplatform mismatch, with CP-8861 8800-series accessory planning.
  • Where is CP-8861-K9 over-specified?

    CP-8861-K9 may exceed needs for lobby, warehouse, or basic single-line users who do not need advanced 8800-series capabilities.
  • Which CP-8861-K9 ordering check matters most?

    CP-8861-K9 procurement checks region, color, firmware path, power accessories, headset needs, and current lifecycle status before rollout, with CP-8861 8800-series accessory planning.

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