CP-7861-K9 – Sixteen-Line IP Phone – 10/100 Ethernet – Enhanced UCL
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CP-7861-K9 Description
CP-7861-K9 is a Cisco IP Phone 7861 desk phone in the Cisco IP Phone 7800 Series, designed for enterprise IP voice users who need a Cisco call-control endpoint with more direct line access than the lower-key 7800 models. It supports sixteen programmable line keys, a 3.5 in. 396 x 162 pixel grayscale display, an integrated 10/100 Ethernet switch for LAN and downstream-device connectivity, IEEE 802.3af Class 1 PoE with power consumption not exceeding 3.84 W, wideband audio with a full-duplex speakerphone, and Cisco Unified Communications Manager 12.5 and later support with the Enhanced User Connect License boundary.
Quick Specs
|
Parameter |
Specification |
|---|---|
|
Product ID |
CP-7861-K9 |
|
Product type |
Cisco IP Phone 7861 desk phone |
|
Supported line keys |
16 |
|
Display |
3.5 in. 396 x 162 pixel grayscale display |
|
Ethernet switch |
10/100BASE-T with LAN and downstream-device RJ-45 ports |
|
PoE class |
IEEE 802.3af Class 1 |
|
Power input rating |
0.42A, 48V DC |
|
Power consumption |
Does not exceed 3.84 W |
|
CUCM license |
Enhanced User Connect License |
|
CUCM support |
Cisco Unified Communications Manager 12.5 and above |
|
Dimensions and weight |
207 x 265 x 28 mm, 1053 g |
Application Scenarios
Deploy CP-7861-K9 for administrative, manager, or operator positions that need many visible line appearances or feature keys without moving outside the Cisco IP Phone 7800 Series.
Fit this phone into access networks where the desk phone and optional downstream device can stay on 10/100BASE-T Ethernet while the user still needs the larger sixteen-key layout.
Place CP-7861-K9 on Cisco Unified Communications Manager bills of material where Enhanced User Connect License coverage is already planned for the desk endpoint.
Product Comparison
|
Parameter |
CP-7861-K9 | ||
|---|---|---|---|
|
Cisco ordering ID |
CP-7861-K9= |
CP-7841-K9= |
CP-7821-K9= |
|
Cisco model description |
Cisco IP Phone 7861 |
Cisco IP Phone 7841 |
Cisco IP Phone 7821 |
|
Supported line keys |
16 |
4 |
2 |
|
Color availability |
Charcoal and white |
Charcoal and white |
Charcoal and white |
|
Display |
3.5 in. 396 x 162 pixels |
3.5 in. 396 x 162 pixels |
3.5 in. 396 x 162 pixels |
|
Ethernet switch |
10/100BASE-T |
10/100/1000BASE-T |
10/100BASE-T |
|
CUCM license |
Enhanced User Connect License |
Enhanced User Connect License |
Basic User Connect License |
|
PoE class |
IEEE 802.3af Class 1 |
IEEE 802.3af Class 1 |
IEEE 802.3af Class 1 |
|
Physical size |
207 x 265 x 28 mm |
207 x 206 x 28 mm |
207 x 206 x 28 mm |
|
Approximate weight |
1053 g |
868 g |
867 g |
- In a CP-7861-K9 vs CP-7841-K9 comparison, the main difference is sixteen line keys on CP-7861-K9 versus four on CP-7841-K9, while CP-7841-K9 is the 7800 Series model with 10/100/1000BASE-T Ethernet.
- The CP-7861-K9 vs CP-7821-K9 difference combines line-key count and CUCM license tier: CP-7861-K9 has sixteen line keys with Enhanced UCL, while CP-7821-K9 has two line keys with Basic UCL.
- For buyers deciding which model to choose, the CP-7861-K9 comparison should confirm whether the desk requires sixteen visible keys before accepting the 10/100BASE-T Ethernet path.
Selection Guide
1. Reserve the 7861 for sixteen-key user positions
Choose CP-7861-K9 when the user profile needs sixteen supported line keys. Select CP-7841-K9 for four-line desks and CP-7821-K9 for two-line desks.
2. Check the desktop Ethernet requirement separately
Keep CP-7861-K9 on orders where 10/100BASE-T is acceptable for the phone and downstream-device ports. Move to CP-7841-K9 only when the 7800 Series desk design requires Gigabit Ethernet pass-through.
3. Align the CUCM entitlement with the phone tier
Attach Enhanced User Connect License coverage for Cisco Unified Communications Manager. Do not substitute a Basic UCL plan that fits the 7811 or 7821 tier.
4. Treat color and mounting as separate order lines
Confirm whether the deployment standard is charcoal CP-7861-K9= or white CP-7861-W-K9=, then add the CP-7861-WMK= wall-mount kit only where the desk layout requires wall installation.
Ordering Checklist
|
Check Item |
Confirmation Needed |
Ordering Risk |
|---|---|---|
|
Cisco PID |
CP-7861-K9= for Cisco IP Phone 7861 |
Prevents substitution with a lower-line-count 7821 or 7841 phone |
|
Line-key requirement |
Sixteen supported line keys on Cisco IP Phone 7861 |
Confirms that the user position needs the 7861 layout instead of a smaller 7800 Series model |
|
Desktop Ethernet path |
10/100BASE-T LAN and downstream-device ports |
Flags requests that actually require the Gigabit Ethernet pass-through of CP-7841-K9 |
|
Voice platform baseline |
Cisco Unified Communications Manager 12.5+, Cisco Hosted Collaboration Solution 8.6.2+, or Cisco SRST 8.x+ |
Keeps the endpoint matched to Cisco-documented call-control support |
|
CUCM entitlement |
Enhanced User Connect License |
Avoids attaching Basic UCL coverage that belongs to the 7811 and 7821 tier |
|
Power method |
IEEE 802.3af Class 1 PoE or Cisco Power Adapter 3 |
Separates switch-powered desks from locations that need an external Cisco power adapter |
|
Color and mounting extras |
CP-7861-K9= for charcoal, CP-7861-W-K9= for white, and CP-7861-WMK= if wall mounting is required |
Keeps color and mounting decisions from being hidden inside the base phone SKU |
Product Front
The Cisco IP Phone 7800 Series has distinct hardware types:
- Cisco IP Phone 7811 No buttons on either side of the screen
- Cisco IP Phone 7821 Two buttons on the left side of the screen
- Cisco IP Phone 7841 Two buttons on either side of the screen
- Cisco IP Phone 7861 16 buttons at the right edge of the phone
|
1 |
Incoming call or voicemail indicator |
|
2 |
Line and feature buttons |
|
3 |
Softkeys |
|
4 |
Navigation (navigation ring and Select button |
|
5 |
Hold, Transfer, and Conference |
|
6 |
Speakerphone, Headset, and Mute |
|
7 |
Voicemail, Applications, and Directory |
|
8 |
Volume |
Specifications
| Parameter | Specification | Parameter | Specification |
|---|---|---|---|
| Product ID | CP-7861-K9 | Cisco ordering ID | CP-7861-K9= |
| Product type | Cisco IP Phone 7861 desk phone | Supported line keys | 16 |
| Display | 3.5 in. 396 x 162 pixel grayscale display | Ethernet switch | 10/100BASE-T with two RJ-45 ports |
| PoE class | IEEE 802.3af Class 1 | Power consumption | Does not exceed 3.84 W |
| Power input rating | 0.42A, 48V DC | CUCM license | Enhanced User Connect License |
| CUCM support | Cisco Unified Communications Manager 12.5 and above | Hosted Collaboration support | Cisco Hosted Collaboration Solution 8.6.2 and later |
| SRST support | Cisco Unified SRST 8.x and later | Signaling protocol | Session Initiation Protocol |
| Codec support | G.711, G.722, G.722.2, G.729ab, iLBC, OPUS | Handset | Wideband-capable RJ-9 handset |
| Headset port | Wideband-capable RJ-9 analog headset port | Speakerphone | Full-duplex speakerphone |
| Foot-stand positions | 30 degrees and 45 degrees | Wall mounting | Optional CP-7861-WMK= wall-mount kit |
| Dimensions | 207 x 265 x 28 mm excluding foot stand | Weight | 1053 g |
| Operating temperature | 32 to 104 degrees F (0 to 40 degrees C) | Operating humidity | 10% to 90%, non-condensing |
| Phone casing composition | Polycarbonate ABS textured plastic | Color options | Charcoal base model, separate white SKU available |
Get More Information
Need pricing, stock, or shipping details for the CP-7861-K9 ? Layer23-Switch can help you check current availability, lead time, and delivery options for this. Send us the part number, quantity, and destination country via live chat or email sales@layer23-switch.com for a fast quotation.
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Customer Reviews
Questions & Answers
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What role does CP-7861-K9 serve?
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How is CP-7861-K9 different from CP-7841-K9?
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Does CP-7861-K9 have a backlit display?
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What user profile fits CP-7861-K9?
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Can CP-7861-K9 work with Cisco call control?
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Why does CP-7861-K9 fail registration?
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Does CP-7861-K9 replace a receptionist console?
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What migration check applies to CP-7861-K9?
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Looks complicated but it’s very helpful. Seller was very kind.
16 lines! I can see everyone’s status. Great phone for front desk.